[ale] Linode

[Brian Stanaland]

Any idea what data center they're using? All the data centers in ATL I've
dealt with have at least two outgoing lines. Most have more. At fist glance
this seems to be a cost saving thing for Linode.

--Brian

On Wed, Nov 7, 2012 at 4:04 PM, Erik Mathis <erik at mathists.com> wrote:

> IMHO, Get a second Internet facing circuit so when the ONLY provider they
> have is in trouble, they can route around it... You know like any quality
> provider would do. There a bunch of NSP's in Atlanta.
>
> -Erik-
>
>
> On 11/07/2012 03:17 PM, James Sumners wrote:
>
>> What are you wanting them to do?
>>>
>>> On Wed, Nov 7, 2012 at 3:07 PM, Erik Mathis <erik at mathists.com> wrote:
>>>
>>>> If you are using Linode or thinking about using them. Please beware of
>>>> the
>>>> below. They apparently have no interest in fixing this. You can judge
>>>> "rare"
>>>> for you self using http://status.linode.com
>>>>
>>>> -Erik-
>>>>
>>>>
>>>> Hello,
>>>>
>>>> In each of our datacenters, we only peer with the datacenter provider's
>>>> network and rely on their peering with other network service providers.
>>>> Because of this, we are unable to directly route traffic around issues
>>>> ourselves and must rely on our datacenter providers to do so.
>>>>
>>>> As soon as we noticed today's issue, we contacted our Atlanta datacenter
>>>> provider and they notified us that they were already working on
>>>> resolving
>>>> the problem with the bad peer. Establishing that line of communication
>>>> is
>>>> always our top priority so that we can communicate this to our
>>>> customers via
>>>> our status blog and any opened support tickets.
>>>>
>>>> I do understand that you are frustrated and I greatly apologize for the
>>>> downtime you experienced. This type of partial outage is rare and we
>>>> always
>>>> put in our hardest effort to resolve them as soon as we can.
>>>>
>>>> If you have any other questions or need any other assistance, please do
>>>> not
>>>> hesitate to let us know.
>>>>
>>>> Regards,
>>>> Nick
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>>>
>>>
>>>
>>
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He is not actually happy when free; he is uncomfortable, a bit alarmed, and
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