Any idea what data center they're using? All the data centers in ATL I've dealt with have at least two outgoing lines. Most have more. At fist glance this seems to be a cost saving thing for Linode. <br><br>--Brian<br>
<br><div class="gmail_quote">On Wed, Nov 7, 2012 at 4:04 PM, Erik Mathis <span dir="ltr"><<a href="mailto:erik@mathists.com" target="_blank">erik@mathists.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
IMHO, Get a second Internet facing circuit so when the ONLY provider they have is in trouble, they can route around it... You know like any quality provider would do. There a bunch of NSP's in Atlanta.<span class="HOEnZb"><font color="#888888"><br>
<br>
-Erik-</font></span><div class="HOEnZb"><div class="h5"><br>
<br>
On 11/07/2012 03:17 PM, James Sumners wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
What are you wanting them to do?<br>
<br>
On Wed, Nov 7, 2012 at 3:07 PM, Erik Mathis <<a href="mailto:erik@mathists.com" target="_blank">erik@mathists.com</a>> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
If you are using Linode or thinking about using them. Please beware of the<br>
below. They apparently have no interest in fixing this. You can judge "rare"<br>
for you self using <a href="http://status.linode.com" target="_blank">http://status.linode.com</a><br>
<br>
-Erik-<br>
<br>
<br>
Hello,<br>
<br>
In each of our datacenters, we only peer with the datacenter provider's<br>
network and rely on their peering with other network service providers.<br>
Because of this, we are unable to directly route traffic around issues<br>
ourselves and must rely on our datacenter providers to do so.<br>
<br>
As soon as we noticed today's issue, we contacted our Atlanta datacenter<br>
provider and they notified us that they were already working on resolving<br>
the problem with the bad peer. Establishing that line of communication is<br>
always our top priority so that we can communicate this to our customers via<br>
our status blog and any opened support tickets.<br>
<br>
I do understand that you are frustrated and I greatly apologize for the<br>
downtime you experienced. This type of partial outage is rare and we always<br>
put in our hardest effort to resolve them as soon as we can.<br>
<br>
If you have any other questions or need any other assistance, please do not<br>
hesitate to let us know.<br>
<br>
Regards,<br>
Nick<br>
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</div></div></blockquote></div><br><br clear="all"><br>-- <br>The fact is that the average man's love of liberty is nine-tenths imaginary, exactly like his love of sense, justice and truth.<br>He is not actually happy when free; he is uncomfortable, a bit alarmed, and intolerably lonely. Liberty is not a thing for the great masses of men. <br>
It is the exclusive possession of a small and disreputable minority, like knowledge, courage and honor.<br>It takes a special sort of man to understand and enjoy liberty — <br><br>and he is usually an outlaw in democratic societies.<br>
<br>-- H.L. Mencken, Baltimore Evening Sun (12 February 1923)<br><br><br>