[ALE-jobs] Systems Technical Analyst- RHEL

[Rebecca Palmer]

We currently have an opening for a Systems Technical Support Specialist-RHEL

POWER YOUR CAREER WITH SEDC!
We are a leading financial software development and services company for the utility industry, looking for a Systems Administrator to join our Systems Support Services team.
The Systems Administrator will have responsibility for:

  *   Serving as primary customer contact for incoming technical services issues
  *   Responding to telephone, email, and fax requests for technical support.
  *   Monitoring and following up with customers on open issues.
  *   Appropriately escalating customer issues
  *   Serving as primary contact for after-hours support coverage on a rotating basis.
  *   Builds, maintains, and deploys virtual machines using VMware
  *   Distribute company provided software updates, OS, and third party software applications by building OS images, performing kick-start installations, or creating in-house shell or RPM packages
Job Requirements:

  *   Ability to travel to customer sites installations, upgrades, product demonstrations and training as required (15% to 20%)
  *   Customer Service Skills to ensure that customer interactions are professional and demonstrate the highest possible level of service.
  *   Previous experience in customer phone support in a technical environment
  *   Motivated, works well with others, requires little supervision
  *   Ability to forecast requirements for company and projects, and deploy these changes proactively.
  *   This position requires on-call support duties on weekday evenings and Saturdays.
Technical Skills:

  *   Previous Red Hat Enterprise Linux (RHEL) or HP-UX / Unix shell scripting.
  *   Knowledge and experience with SQL query language, Oracle Enterprise Manager, SQL Developer.
  *   Oracle flashback recovery.
  *   Logical Volume Manager (LVM)
* Skilled in use of common Linux/UNIX scripting languages, including but not limited to bash, dos batch, and building of RPM packages

Candidates should possess a Bachelor's degree or equivalent experience.

Also a plus if you have any Certifications - Preferred not required.
* Red Hat Certified System Administrator (RHCSA)
* Red Hat Certified Engineer (RHCE)
* HP-UX Certified System Administrator (HPCSA)
* Dell Hardware Diagnostic Support Engineer (DSET)


Best regards,

Rebecca Palmer
Corporate Staffing Specialist, SEDC
www.sedata.com
770-414-8400 ext. 2750
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