[ALE-jobs] Systems Technical Analyst- RHEL

[Scott Steele]

I would carefully assess this one. I worked for them a few years ago
and their environment is hostile and your lucky to make it a year.
While I was there, I saw people fired frequently and treated
inhumanely.

http://www.glassdoor.com/Reviews/SEDC-Reviews-E500651.htm

On Fri, Jan 4, 2013 at 7:47 AM, Rebecca Palmer <RebeccaP at sedata.com> wrote:
> We currently have an opening for a Systems Technical Support Specialist-RHEL
>
>
>
> POWER YOUR CAREER WITH SEDC!
>
> We are a leading financial software development and services company for the
> utility industry, looking for a Systems Administrator to join our Systems
> Support Services team.
>
> The Systems Administrator will have responsibility for:
>
> Serving as primary customer contact for incoming technical services issues
> Responding to telephone, email, and fax requests for technical support.
> Monitoring and following up with customers on open issues.
> Appropriately escalating customer issues
> Serving as primary contact for after-hours support coverage on a rotating
> basis.
> Builds, maintains, and deploys virtual machines using VMware
> Distribute company provided software updates, OS, and third party software
> applications by building OS images, performing kick-start installations, or
> creating in-house shell or RPM packages
>
> Job Requirements:
>
> Ability to travel to customer sites installations, upgrades, product
> demonstrations and training as required (15% to 20%)
> Customer Service Skills to ensure that customer interactions are
> professional and demonstrate the highest possible level of service.
> Previous experience in customer phone support in a technical environment
> Motivated, works well with others, requires little supervision
> Ability to forecast requirements for company and projects, and deploy these
> changes proactively.
> This position requires on-call support duties on weekday evenings and
> Saturdays.
>
> Technical Skills:
>
> Previous Red Hat Enterprise Linux (RHEL) or HP-UX / Unix shell scripting.
> Knowledge and experience with SQL query language, Oracle Enterprise Manager,
> SQL Developer.
> Oracle flashback recovery.
> Logical Volume Manager (LVM)
>
> · Skilled in use of common Linux/UNIX scripting languages, including but not
> limited to bash, dos batch, and building of RPM packages
>
> Candidates should possess a Bachelor’s degree or equivalent experience.
>
> Also a plus if you have any Certifications – Preferred not required.
>
> · Red Hat Certified System Administrator (RHCSA)
>
> · Red Hat Certified Engineer (RHCE)
>
> · HP-UX Certified System Administrator (HPCSA)
>
> · Dell Hardware Diagnostic Support Engineer (DSET)
>
>
>
>
>
> Best regards,
>
>
>
> Rebecca Palmer
>
> Corporate Staffing Specialist, SEDC
>
> www.sedata.com
>
> 770-414-8400 ext. 2750
>
>
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