[ale] Linode

[James Sumners]

What are you wanting them to do?

On Wed, Nov 7, 2012 at 3:07 PM, Erik Mathis <erik at mathists.com> wrote:
> If you are using Linode or thinking about using them. Please beware of the
> below. They apparently have no interest in fixing this. You can judge "rare"
> for you self using http://status.linode.com
>
> -Erik-
>
>
> Hello,
>
> In each of our datacenters, we only peer with the datacenter provider's
> network and rely on their peering with other network service providers.
> Because of this, we are unable to directly route traffic around issues
> ourselves and must rely on our datacenter providers to do so.
>
> As soon as we noticed today's issue, we contacted our Atlanta datacenter
> provider and they notified us that they were already working on resolving
> the problem with the bad peer. Establishing that line of communication is
> always our top priority so that we can communicate this to our customers via
> our status blog and any opened support tickets.
>
> I do understand that you are frustrated and I greatly apologize for the
> downtime you experienced. This type of partial outage is rare and we always
> put in our hardest effort to resolve them as soon as we can.
>
> If you have any other questions or need any other assistance, please do not
> hesitate to let us know.
>
> Regards,
> Nick
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-- 
James Sumners
http://james.roomfullofmirrors.com/

"All governments suffer a recurring problem: Power attracts
pathological personalities. It is not that power corrupts but that it
is magnetic to the corruptible. Such people have a tendency to become
drunk on violence, a condition to which they are quickly addicted."

Missionaria Protectiva, Text QIV (decto)
CH:D 59