[ale] OT: AT&T data charge

Tue Jun 7 20:13:23 EDT 2011

You are exhorted. Great work taking on the empire!
On Jun 7, 2011 7:03 PM, "Edward Holcroft" <eholcroft at mkainc.com> wrote:
> Got them to refund last month, but it's true, you have to subscribe to
some
> form of data plan if you have a smart phone on the AT&T network whether or
> not you use 3G.
>
> Feeling extorted.
>
> Thanks
> ed
>
> On Tue, Jun 7, 2011 at 15:34, Lightner, Jeff <JLightner at water.com> wrote:
>
>> I once had Awful T&T argue with my niece over some bogus subscription
>> charges she was receiving passed on by AT&T. They didn't want to come
>> off the charges although they said they weren't responsible. Since I
>> was pretty sure they were getting a cut I asked to be transferred to the
>> Security department saying that it was clearly "fraud" by this third
>> party. It was amazing how quickly they took the charges off the bill
>> when I started talking about that.
>>
>> -----Original Message-----
>> From: ale-bounces at ale.org [mailto:ale-bounces at ale.org] On Behalf Of
>> scott
>> Sent: Tuesday, June 07, 2011 2:49 PM
>> To: Atlanta Linux Enthusiasts
>> Subject: Re: [ale] OT: AT&T data charge
>>
>> if you read your license agreement (EULA?) that you had to sign when
>> you got the simcard/original phone there is verbiage in there. It
>> blows. I think it is wrong. But any non-dumb phone has to have a data
>> plan. I had to have an employee show me where it was. it was burried
>> in the middle of a paragraph. Both AT&T and Verizon care about what
>> phone you have and charges appropriately. T-Mobile doesnt care but
>> doesnt allow you to use services you dont pay for (texting is either
>> paid for OR you pay $0.10@ with t-mobile). I took my mom's sim car
>> put it in my google smart phone and it works with no extra charges
>> except she didnt have any data traffic. Only phone/SMS. Once I
>> switched my card back in it fully worked.
>>
>> fight it but dont be surprised if they dont buckle.
>>
>> On Tue, Jun 7, 2011 at 2:37 PM, Richard Bronosky <Richard at bronosky.com>
>> wrote:
>> > They have to generate a signature or a voice recording of your consent
>> > in order to add that charge. Fight them. Don't try to continue using
>> > the device. But for the one month where you were uninformed of their
>> > choice to charge extra for the same service based on the device
>> > consuming it, don't give in.
>> >
>> > On Tue, Jun 7, 2011 at 2:32 PM, Edward Holcroft <eholcroft at mkainc.com>
>> wrote:
>> >> All
>> >> My daughter recently got a used iPhone and put her AT simcard from
>> her
>> >> non-smartphone in - kids just gotta have an iPhone, ya know. She only
>> >> accesses data using wifi and 3G is switched off. This month I get my
>> phone
>> >> bill and they've added a $30 3G data plan even though she did not use
>> any
>> >> ATT data. When I queried with AT&T they said I am not permitted to
>> use a
>> >> smartphone without a data plan, even if I do not access ATT data.
>> >> Does anyone know about this? Is this even legal? It just seems
>> fraudulent.
>> >> Is this even worth contesting or do I choose to either pay up or
>> switch back
>> >> to the old phone?
>> >> ed
>> >>
>> >> --
>> >> Edward Holcroft
>> >> Madsen Kneppers & Associates Inc.
>> >> 3020 Holcomb Bridge Rd. NW
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>> >
>> >
>> >
>> > --
>> > .!# RichardBronosky #!.
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>
>
>
> --
> Edward Holcroft
> Madsen Kneppers & Associates Inc.
> 3020 Holcomb Bridge Rd. NW
> Norcross, GA
> 30071
> Tel (770) 446-9606
> GoogleVoice (678) 587-8649
>
> WARNING/CONFIDENTIALITY NOTICE:This message may be confidential and/or
> privileged. If you are not the intended recipient, please notify the
sender
> immediately then delete it - you should not copy or use it for any purpose
> or disclose its content to any other person. Internet communications are
not
> secure. You should scan this message and any attachments for viruses. Any
> unauthorized use or interception of this e-mail is illegal.
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