[ale] OT: AT&T data charge

[Lightner, Jeff]

I once had Awful T&T argue with my niece over some bogus subscription
charges she was receiving passed on by AT&T.  They didn't want to come
off the charges although they said they weren't responsible.  Since I
was pretty sure they were getting a cut I asked to be transferred to the
Security department saying that it was clearly "fraud" by this third
party.   It was amazing how quickly they took the charges off the bill
when I started talking about that.

-----Original Message-----
From: ale-bounces at ale.org [mailto:ale-bounces at ale.org] On Behalf Of
scott
Sent: Tuesday, June 07, 2011 2:49 PM
To: Atlanta Linux Enthusiasts
Subject: Re: [ale] OT: AT&T data charge

if you read your license agreement (EULA?) that you had to sign when
you got the simcard/original phone there is verbiage in there.  It
blows. I think it is wrong. But any non-dumb phone has to have a data
plan.  I had to have an employee show me where it was.  it was burried
in the middle of a paragraph.  Both AT&T and Verizon care about what
phone you have and charges appropriately.  T-Mobile doesnt care but
doesnt allow you to use services you dont pay for (texting is either
paid for OR you pay $0.10@ with t-mobile).  I took my mom's sim car
put it in my google smart phone and it works with no extra charges
except she didnt have any data traffic.  Only phone/SMS.  Once I
switched my card back in it fully worked.

fight it but dont be surprised if they dont buckle.

On Tue, Jun 7, 2011 at 2:37 PM, Richard Bronosky <Richard at bronosky.com>
wrote:
> They have to generate a signature or a voice recording of your consent
> in order to add that charge. Fight them. Don't try to continue using
> the device. But for the one month where you were uninformed of their
> choice to charge extra for the same service based on the device
> consuming it, don't give in.
>
> On Tue, Jun 7, 2011 at 2:32 PM, Edward Holcroft <eholcroft at mkainc.com>
wrote:
>> All
>> My daughter recently got a used iPhone and put her AT simcard from
her
>> non-smartphone in - kids just gotta have an iPhone, ya know. She only
>> accesses data using wifi and 3G is switched off. This month I get my
phone
>> bill and they've added a $30 3G data plan even though she did not use
any
>> ATT data. When I queried with AT&T they said I am not permitted to
use a
>> smartphone without a data plan, even if I do not access ATT data.
>> Does anyone know about this? Is this even legal? It just seems
fraudulent.
>> Is this even worth contesting or do I choose to either pay up or
switch back
>> to the old phone?
>> ed
>>
>> --
>> Edward Holcroft
>> Madsen Kneppers & Associates Inc.
>> 3020 Holcomb Bridge Rd. NW
>> Norcross, GA
>> 30071
>> Tel (770) 446-9606
>> GoogleVoice (678) 587-8649
>>
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>
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