[ale] I'm confused

[Richard Bronosky]

My [vicarious] experience with the warranties my mother in law insists
on buying from BestBuy is that when you get a lemon they refuse to
replace it. Instead they come out and replace the bulb in your
projector every few months until the warranty expires. And with
computers they tell you it is your fault and not covered.

On 11/19/10, wolf at wolfhalton.info <wolf at wolfhalton.info> wrote:
> IMO, extended warranties are always just moneymakers for the retailer.
> Most things fail in the first week or 2, if they are going to fail...
> Or they fail 5 years out - 3 years after your extended warrantee is
> done.
> The the cost of replacing the very, very few things that fail in the
> interim
> (covered) period are more than offset by the other instances.
>
> -----Original Message-----
> From: Tom Freeman <tfreeman at intel.digichem.net>
> Reply-to: Atlanta Linux Enthusiasts <ale at ale.org>
> To: Atlanta Linux Enthusiasts <ale at ale.org>
> Subject: Re: [ale] I'm confused
> Date: Fri, 19 Nov 2010 11:54:35 -0500 (EST)
>
>
> Disclaimer - IANAL, nor do I work associated with retail operations.
>
> My understanding is that for most situations the extended warrenty
> offered at time of sale is almost pure profit for some company. I am
> sure that there are times and conditions where an extended warrenty
> makes economic sense but I personally don't know what those
> conditions might be.
>
> That said, prorating the warrenty in case of a totalled wreck
> seems like a nice gesture at least.
>
> As usual, YMMV and probably does.
>
> On Thu, 18 Nov 2010, Michael Potter wrote:
>
>> When I bought my car they offered me a 7 year warranty for $N.
>> I asked what happened if I totaled my car and I did not need the
>> warranty.  They said they would give me a prorated return on the $N -
>> $50 fee.
>> That may sound good, but the car comes with 5 year warranty.
>> They are on the hook only the last two years, but if you return the
>> warranty, they prorate from the beginning.
>> I said no thanks.
>>
>> FWIW: Apple has the same deal on their 'AppleCare'.  It starts from
>> when you bought the computer.  There is no way to get it extended.
>> Apple goes out of their way to make that clear.
>>
>> On Thu, Nov 18, 2010 at 9:50 PM, Chris Fowler
>> <cfowler at outpostsentinel.com> wrote:
>>> On Thu, 2010-11-18 at 21:21 -0500, Chris Fowler wrote:
>>>> I went ahead and bought a 2Y warranty from HP so that I will not have
>>>> to
>>>> buy her another laptop until BF of 2012.
>>>
>>> Okay here is the funny story.
>>>
>>> They sold me a 2Y Extended Service Plan.  That plan starts the day of
>>> purchase!  I was not informed of this.  When I got the email that stated
>>> 11/28/2009 -> 11/28/2011 I was furious.
>>>
>>> I've been on the phone for 30 minutes and I have to call back in 24
>>> hours to cancel the transaction.
>>>
>>> Why would I pay $99 for a 2Y warranty with 1 year already gone?  Does
>>> this make any sense?
>>>
>>>
>>>
>>>
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>>
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