[ale] [OT] AT&T DSL vs RoadRunner cable broadband

[Sean]

I can also recommend Speakeasy.  Here in Atlanta they work through
Covad, which sometimes can be a pain, but Speakeasy's tech support
is first class. Recently, our connection went down while I was out of town
and my wife really needed to work from home -- too many books to lug
to the office.  Speakeasy was able to walk her through the problem and
get things going again --  she is not technically literate in matters of
Internet Protocol and was working with her (wireless) Mac laptop.

Yes, they cost more. For me the excellent tech support is worth the money
and peace of mind. 

Sean

On Friday 06 February 2009 09:05:10 pm Sean C. McCord wrote:
> On Fri, Feb 06, 2009 at 08:46:08PM -0500, Jim Kinney wrote:
> > Speakeasy.
> >
> > Awesome service. The support is in native English and the person on
> > the other end can actually run a connection test and do diagnostics.
> > It's more $$ than AT&T or Comcast but I'd rather have things work and
> > be able to get things fixed if they don't.
>
> I have heard of them, but I thought they were only on the west coast.
> I'd gladly pay a bit more for something I can count on.