[ale] [OT] AT&T DSL vs RoadRunner cable broadband

[tom]

Last time I tried to upgrade my Speakeasy service here in Charlotte, they 
couldn't. BellSouth (at the time) had this market so locked up tight I was 
tied to the idsl option only. Supposedly a portion of Atlanta is the same 
way.

Don't get me wrong. Even the idsl service from Speakeasy was worth the 
cost because of the level of service they provide (two lightning strikes 
has definitely tested the equipment)

Guess its time for me to try and get a faster service again from them. 
Otherwise I'm afraid it may be RoadRunner sometime soon in the future. 
(blech)

On Fri, 6 Feb 2009, Jim Kinney wrote:

> Speakeasy.
>
> Awesome service. The support is in native English and the person on
> the other end can actually run a connection test and do diagnostics.
> It's more $$ than AT&T or Comcast but I'd rather have things work and
> be able to get things fixed if they don't.
>
> On Fri, Feb 6, 2009 at 8:16 PM, Sean C. McCord <scmlist at cycoresys.com> wrote:
>> On Fri, Feb 06, 2009 at 03:51:15PM -0700, JK wrote:
>>> I'm hoping maybe ATT will get their act together and make
>>> me happy sometime soon.
>>
>> Good luck is all I can say.  I used to recommend BellSouth DSL lines to
>> my customers, and woe is me for it, now.  BS has always been a pain to
>> work with, but at least you could get to someone who knew something
>> eventually and get the problem resolved... or if you were veteran, at
>> least bully the people into doing what needed to be done.
>>
>> Since the AT&T merger, however, it has been a swift spiral downward.
>> They are rapidly bumping out the people who knew anything at all levels
>> I've been able to interact with.  It is very reminescent of the old MCI
>> meltdown.
>>
>> At any rate, and without going into horrible details:  stay away from
>> AT&T DSL.  I can say that Comcast, while totally incompetent in the
>> support arena, at least works more often.  I have no experience with
>> Time-Warner.
>>
>> Consumer-level "broadband" is in a dysmal, non-competitive state, but, of
>> course, there's nothing new about that.  All's not doom and gloom,
>> though.  You can finally get double-digit download (but, mind you,
>> definitely not upload) speeds (after only a dozen years or so of general
>> "broadband" availability) at a somewhat affordable price. :)
>>
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