[ale] OT: Online game rentals

[William Witt]

blockbuster.com does game rentals.

Will

Christopher Fowler wrote:
> Can someone here recommend an online game rental service that is not
> Gamefly.  I have been a member of Gamefly and have had some issues
> receiving and shipping games back to them.  Its not been as bad as
> Netflix but I guess they have more to lose per each lost game.
>
> ----- [ Cut Here ] -----------------------------------------------
>
> Dear Christopher,
>
> We have reviewed the shipping problems in your account and those in your
> local zip code and determined that we are temporarily unable to provide
> the level of delivery service that you deserve. Until we can guarantee
> the successful delivery of your games, we are forced to close your
> account. We will work diligently with the USPS to understand and correct
> these problems and contact you when appropriate. 
>
> If any of the games that are currently marked with a shipping problem
> are recovered, please contact us immediately and we will review with you
> to determine if we can reactivate your account.
>
> In recognition of the unused service time on your account, GameFly has
> issued a refund in the amount of $11.43. Please return all outstanding
> rentals within 7 days. 
>
> We are in business to serve our customers and it is with great
> reluctance that we reach this conclusion, but in cases like this we do
> not want our customers paying for unacceptable service levels. We will
> do our best to create the conditions under which you will receive the
> excellent service that you deserve. 
>
> Sincerely,
>
> GameFly Customer Service
> Email: support at gamefly.com
> Online help: http://www.gamefly.com/help/default.asp
>
> ----- [ Cut Here ] -----------------------------------------------
>
>
> The last thing I want to do is move back to BlockBuster because their
> selection sucks and rarely do they have what I want in.  I liked GameFly
> because I could purchase games from them if I wanted to keep them and
> the price was better than buying a used game at any game store.
>
> A reference to a good service that offers a good selection would be much
> appreciated.
>
> Thanks,
> Chris
>
>
>
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