[ale] Bellsouth DSL

Geoffrey esoteric at 3times25.net
Sun Jan 9 08:05:49 EST 2005


Jim Popovitch wrote:

> Why is that process so painful for all those people who call Bellsouth
> names?

It could well be you were just plain lucky.  I just finished working 
through a nightmare trying to get a client's dsl moved to a new 
location.  In summary:

1. dsl would be available 2 weeks after requested
2. dsl was available 5 days early.
3. no dial tone on the dsl line.
4. dial tone is returned, but now no dsl.
5. tech get's dsl going again, notes that the 'dumbass' (his words) who 
set up the dsl to start with had the tx/rv swapped and the dslam was 
screwed up.

Now, this was a speedfactory service, so maybe that explains why the 
local monopoly happened to screw it up so easily.

-- 
Until later, Geoffrey



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