[ale] web search oddities

[Jim Philips]

On Monday 28 February 2005 05:33 pm, James P. Kinney III wrote:
> I just got a phone call from a woman in CA wanting to know if my
> company, Local Net Solutions, could analyze a burn mark in a rug and
> determine the cause of the burn.
>
> She got the number by doing a web search for "testing".
>
> ??????????????????????????????????
>
> I referred her to a local (to her!) college chemistry department.

Does this mean you don't have the technical skills to analyze a rug burn? I 
thought you were a generally qualified guy.