[ale] Comcast linux...

[Byron A Jeff]

On Tue, Jan 06, 2004 at 08:01:55AM -0800, Berlin Brown wrote:

> Funny thing, I was thinking about it, just at the moment of doing it.  I
> was going to load up redhat, and open up mozilla and pretend that this really
> is Windows 2003 or something or tell him I have the latest skin, that is why
> the start and my computer are missing.  But then again, that would be mean.

The problem is that they have ingrained behaviors. For example

"Click Start->run. Type winipcfg. Press release... then renew..."

I know what that means. But the techs only understands this in a Windows 
context. And funnily enough there are times that they are right. One thing I
like about Comcast is the near permanent IP addressing. But after a multihour
outage all bets are off. One time the modem was fine but the machine wouldn't
connect. Called Comcast and told them some type of Windows box. Got the Release
Renew speech, which I laughed off. But it turns out that their server was
rejecting my dhcpcd's request for the old IP because it had given it to
someone else. So I had erase the cache (Release) and restart dhcpcd (renew).


>  
> I think my problem is because I have a bad Cable connection, that is why it
> is not picking up the dhcp.  Or it may be the cable modem itself, shrug, I
> have different machines, each one gets a different response.  I did have to
> dig up a old copy of win98 though, sigh.

Yes you do. But you only have to do it once. You can even borrow a machine or
a laptop for the exercise.

BAJ