[ale] gostscript question

[walter Sams]

I had to take leave from this problem for a couple of days to actually
run my AC business,

You asked  if I installed everything from RH or left some programs out,
which programs do you feel are needed that I might not have?

I tried again to run these commands but found that the rc.d directory
was in  /etc ( like in the susi distribution) the output was that the
directory did not exist, so I added /etc to your most recent command and
all I get is a blinking cursor, no output.

I notice that you want to see output after sending a fax and not
necessarily after opening up files that are already received.  When this
problem first appeared, it always happened after sending faxes.  I had
someone try to diagnose the problem, and he said that  we would get the
error that the modem was in use when trying to send faxes, but that at
the same time it would receive ok. Then when I tried to open the files
and convert to ps it would hang up. The interaction of hylafax with the
modem seems to be involved.

I have considered other fax programs but VSI is a bit pricey about 2500
then I would still have to have help in setting it up most likely, and
most of the programs under 500.00 wont handle linux clients only linux
servers with windows clients or they will only handle one computer -no
network.  

I am reaching the point where I would be willing to hire someone from
the metro Atlanta area to make an office call to help me out if my
inability to locate the trouble continues.  (any takers?)

your help is appreciated

Walter Sams

On Tue, 2003-11-18 at 21:47, Dow Hurst wrote:
> Okay....
> Rewind brain.
> 
> Just saw this so ignore my post about SuSE 8.2!
> 
> How about "ls -ls /rc.d/rc5.d > /tmp/startuplink.init5.txt"
> 
> that should do it.  Sorry about missing the boat there.
> 
> By the way, have you installed everything that RH9 offers on the CDs?  
> Or just the default install?
> Dow
> 
> 
> walter Sams wrote:
> 
> >Dow, dont know if it matters but I use RH9 not Suse
> >
> >Thank you for your help
> >
> >Walter Sams
> >
> >On Mon, 2003-11-17 at 09:45, Dow Hurst wrote:
> >  
> >
> >>Walter,
> >>After looking at the first png file (By the way, your doing great!), 
> >>I've noticed that you have a fax user that has processes running right 
> >>after a reboot.  This is a little puzzling to me unless your machine has 
> >>remembered between reboots the faxes that hadn't been sent, which can 
> >>happen since they may be queued in the /var/spool directory.  To help us 
> >>more and since you are getting the hang of sending us output, I am going 
> >>to list some more commands to send us.  All this should be done in a 
> >>shell, preferably as root since that seems to allow everything to work 
> >>for you.
> >>
> >>Do this at the command line after a reboot and before a fax is sent.
> >>
> >>ps auxww > /tmp/nofax.reboot.ps.txt
> >>ls -l /etc/init.d/rc5.d > /tmp/startuplink.init5.txt
> >>    ^
> >>(Note this is a number one not the letter l)
> >>
> >>Then send one fax and do this commands:
> >>
> >>ps auxww > /tmp/onefax.ps.txt
> >>
> >>Then send one more fax and repeat:
> >>
> >>ps auxww > /tmp/twofax.ps.txt
> >>
> >>
> >>Then attach the text output you've just generated to an email back to 
> >>ALE.  I'll take a look.  The images you sent were fine except the screen 
> >>and font size don't show the whole output.  This way we will get the 
> >>everything the ps command can tell us.
> >>
> >>ALE'rs, I don't have a full featured SuSE 8.2 installed right now to 
> >>look at the hylafax and gs commands as setup for faxing under SuSE.  
> >>Does anyone have both installed and would be willing to check out the 
> >>normal chain of file flow thru the programs and /var/spool directories?  
> >>I'd like to be able to get Walter to list for us the right spool 
> >>directory.  Thanks,
> >>Dow
> >>    
> >>
> >
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> >
> >  
> >