[ale] problems getting to some sites??

[Michael H. Warfield]

On Thu, Feb 13, 2003 at 10:45:32PM -0500, Danny Cox wrote:
> On Thu, 2003-02-13 at 22:33, Jeff Hubbs wrote:
> > Funny you should mention that; I haven't been able to get to /. today.

> 	Me neither.  A traceroute shows this:
> [root at pip root]# traceroute slashdot.org
> traceroute to slashdot.org (66.35.250.150), 30 hops max, 38 byte packets
>  1  gateway (192.168.10.2)  2.075 ms  2.072 ms  0.588 ms
>  2  10.239.12.1 (10.239.12.1)  7.150 ms  9.431 ms  7.893 ms
>  3  c-66-56-22-25.atl.client2.attbi.com (66.56.22.25)  7.608 ms  8.860
> ms  9.414 ms
>  4  c-66-56-23-46.atl.client2.attbi.com (66.56.23.46)  8.795 ms  39.020
> ms  10.877 ms
>  5  c-66-56-66-10.atl.client2.attbi.com (66.56.66.10)  9.589 ms  8.633
> ms  8.187 ms
>  6  c-66-56-66-9.atl.client2.attbi.com (66.56.66.9)  7.827 ms  9.520 ms 
> 7.805 ms
>  7  c-66-56-66-10.atl.client2.attbi.com (66.56.66.10)  9.752 ms  8.844
> ms  9.434 ms
>  8  c-66-56-66-9.atl.client2.attbi.com (66.56.66.9)  9.845 ms  27.096
> ms  13.840 ms

	Yeah, I can confirm that attempting to try it through the cable
broadband is broken.  I can route through my static addresses fine.
Looks like it's AT&T.

> until TTL expires.  Anyone know which button to press or which butt(s)
> to kick to fix this?

	Currently have a rep on the phone right now.  Butt kicking has
commenced.  Has been told to escalate it to his NOC NOW.  I've given
him the traceroute information and quickly snowed him under in numbers.

	We'll see...  Report has been posted with an escalation note
for the NOC to call me back.

	Anyone else want to follow up.  The ATTBI service number
is 1-866-447-7333.

> -- 
> kernel, n.: A part of an operating system that preserves the
> medieval traditions of sorcery and black art.
> 
> Danny
> 
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	Mike
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 Michael H. Warfield    |  (770) 985-6132   |  mhw at WittsEnd.com
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