[ale] OT: Interesting Link (State of IT)

[Christopher Fowler]

On Tue, Aug 26, 2003 at 08:23:56AM -0400, John Wells wrote:
> Christopher Fowler said:
> > This guy shares some views.  I've believe that the next revolution in
> > Adminstration is to go from RTFM to RTFS.  His comments reflect that
> 
> Sure, if it's poorly designed or poorly documented.  Properly documented
> and designed software should NOT require reading source code to
> administer...it's just that kind of attitude that fosters bad software,
> imo.


Nope its not that.  Its the ability to take a piece of software and make it
do what you need it to do.  I"m not good with vehicles.  If you take the model
that most people want to show about MS is the model of a car with its hood
welded shut.  The ability to open the hood and fix anything that needs to 
be fixed on your terms is what makes a great mechanic.  I can do some things 
to my car but for most jobs I have to take it to a mechanic.  The same goes 
with MS.  If you can make software do what you want it to do then you can
stop the memory leaks, the buffer overflows, etc..  

So many customers we've contacted are busy now due to the outbreak
of viriuses they are extremely busy.  Why?  Why  must this crap go
on.  When are people going to clue in that maybe Outlook is not the 
thing to use.  I admin that I'm attracted to outlook because it is 
spiffy but have fallen in love with mutt.  Winbloze users would not
even consider mutt.

I've dealt with many network admins and I can tell you that the reason why 
there is a huge market for network administration tools is the state of
these admins.  I've made money off the idiots.  I've taken good money
from companies that could have saved their cash if only they had a 
more competent administrator.  

I've seen my share of admins and have a bad tates in my mouth.  Maybe
its because I've been exposed to too many DBA's, MCSE's, and CCNA's. I 
dislike them.  They request a high salary from the company they work 
for and provide shi**y value in return.  


> 
> John
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