[ale] OT: DIRECTV DSL R.I.P.

[Jeff Hubbs]

I am of course forced to regurgitate my tired old DirecTV DSL story of
having my carrier dropped, and it never returned - ineffectual customer
support, endless on-hold waits, having to start over from the beginning
with clueless techs every time I called.  I eventually returned the
favor and dumped them.  Good riddance.

- Jeff

On Wed, 2002-12-18 at 00:57, Mike Yakubek wrote:
> I have been with Telocity/DTV for over a year, this email is being sent from
> my domain 'bloodraven.net'  hosted on a computer in my basement connected to
> DIRECTV DSL. They gladly dns for me, actualy the instructions on how to host
> your own domain are included in the customer web pages. I sent them an email
> with the required information and the next day my domain was dns'ed.
> 
> 
> PS: during setup I allways got a person when i called their support . I
> don't know how good they are after setup support is, because I have had no
> issues that required me calling their support once it was up and running.
> 
> ----- Original Message -----
> From: "Geoffrey" <esoteric at 3times25.net>
> To: <ale at ale.org>
> Sent: Monday, December 16, 2002 6:26 PM
> Subject: Re: [ale] OT: DIRECTV DSL R.I.P.
> 
> 
> >
> >
> > Kent Pirkle wrote:
> > > I looked at the speedfactory.net website. It looks like they offer a
> > > static ip, but their usage policies specifically forbid running a web or
> > > ftp server.
> >
> > They do offer static, I've been with them for over a year now.
> >
> > Regarding webserver, ftpserver and such, call them.
> >
> > >
> > > On Mon, 2002-12-16 at 12:16, Paul D. Manno wrote:
> > >
> > >>Sigh!
> > >>
> > >>Another Telocity/DTV user heard from who will miss the reliable service
> > >>and features.  I don't know anything about the ISP but speedfactory.com
> > >>shows a transition offer on their web site - static IP, same cost for a
> > >>year (with contract).
> > >>
> > >>Any care to comment on speedfactory.com's DSL reliability in metro Atl?
> > >>
> > >>Not sure about DTV's gateway box disposition...
> > >>
> > >>-- Paul
> > >>
> > >>On Mon, 16 Dec 2002, Ricardo Davis wrote:
> > >>
> > >>
> > >>>Not good.
> > >>>
> > >>>I've been with Telocity/DTV DSL for 2 years up in Cherokee County.
> > >>>They were by far the best option for broadband: static IP, multiple
> > >>>e-mail addresses, self-install, no BS about home networking, only
> > >>>down 4 hours since I've been online.  The company formerly known to
> > >>>us as Mindspring wants an additional $20/month for comparable
> > >>>capability (NOT!)
> > >>>
> > >>>Given the press and commentary, two things doomed DTV DSL:  low
> > >>>profit margin and the inability of management to make the business
> > >>>thrive in a tighter revenue model.  Pity.  But life must go on...
> > >>>
> > >>>Are any of the other ISPs in the area providing "transition offers"?
> > >>>If an ISP with favorable ratings on dslreports.com called me today
> > >>>and said they'd switch me with no change of service or price I
> > >>>wouldn't think twice...I'd accept.
> > >>>
> > >>>
> > >>>-RD
> > >>>
> > >>>
> > >>>At 1:49 PM -0500 12/14/02, Fulton Green wrote:
> > >>>
> > >>>>Just in case you haven't seen the news on /. yet, Hughes threw in the
> > >>>>towel for its DIRECTV DSL (ne'e Telocity) service.  See the sordid
> details
> > >>>>on its homepage:
> > >>>>
> > >>>>www.DIRECTVDSL.com
> > >>>>
> > >>>>Guess that's one less DSL provider to debate over ...
> > >>>
> > >>>_______________________________________________
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> > >>>Ale at ale.org
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> > >>>
> > >>
> > >>_______________________________________________
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> > >
> > >
> > >
> > > _______________________________________________
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> > >
> > >
> >
> > --
> > Until later: Geoffrey esoteric at 3times25.net
> >
> > The latest, most widespread virus?  Microsoft end user agreement.
> > Think about it...
> >
> > _______________________________________________
> > Ale mailing list
> > Ale at ale.org
> > http://www.ale.org/mailman/listinfo/ale
> 
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