[ale] OT: Memorex Tech Support

[Prasanna Subash]

DUAL BOOTING :

I really dont know why companies are so scared of that. I recently got
@home cable service, and the person why came
to install it would not touch my machine because I was dual booting
Linux. After fdisk /mbr and convincing him I had only
windows now, I coaxed him to install on windows. Anyway 20 BSODs and
reboots later, he couldnt figure out why it did not work. He even blamed
it on me, for having Linux there somewhere :) on my hdd.

after he left I promptly got it working on Linux.


> "Christopher S. Adams" wrote:
> 
> another thread just reminded me of something
> i know this isn't really the place to vent, but i figured you should
> all know
> 
> my cd burner was acting flaky (coastering cd's at over 1x and now not
> successfully burning at all) , so i called memorex tech support and
> explained my situation (this was like 10 minutes before they closed).
> 
> the conversation went something like this:
> 
> Memorex Tech: "what operating system are you using?"
> Me: "windows 2000"
> Memorex Tech: "we don't support windows 2000"
> Me: "how can you not support it? anyway, i'm running win98 as well"
> Memorex Tech: "we don't support dual booting"
> Me: "i SERIOUSLY doubt dual booting is causing the problem, this is a
> problem with every cdr program i have installed coastering every cd i
> make at 2x"
> Memorex Tech: "do you have NTI CD-Maker installed?"
> Me: "no, even when my cdr was in top condition, i couldn't get a
> successful burn with that program. i use adaptec easy cd creator and
> cdrwin"
> Memorex Tech: "you'll have to call adaptec for assistance on that,
> sir"
> Me: "but i stated already that this happens no matter what cd
> recording program i use"
> Memorex Tech: "i'm sorry, but we don't support any other programs
> besides NT CD-Maker, you'll have to call adaptec for assistance.
> goodbye"
> *click*
> 
> can you believe that?
> that is the worst customer service i've ever dealt with
> 
> just figured i'd let you know
> 
> Chris

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