[ale] OT: Memorex Tech Support

[Christopher S. Adams]

another thread just reminded me of 
something
i know this isn't really the place to vent, but i 
figured you should all know
 
my cd burner was acting flaky (coastering cd's at 
over 1x and now not successfully burning at all) , so i called memorex tech 
support and explained my situation (this was like 10 minutes before they 
closed).
 
the conversation went something like 
this:Memorex Tech: "what operating system are you using?"Me: 
"windows 2000"
Memorex Tech: "we don't support windows 
2000"Me: "how can you not support it? anyway, i'm running win98 as 
well"
Memorex Tech: "we don't support dual 
booting"
Me: "i SERIOUSLY doubt dual booting is causing the 
problem, this is a problem with every cdr program i have installed coastering 
every cd i make at 2x"Memorex Tech: "do you have NTI CD-Maker 
installed?"
Me: "no, even when my cdr was in top condition, i 
couldn't get a successful burn with that program. i use adaptec easy cd creator 
and cdrwin"
Memorex Tech: "you'll have to call adaptec for 
assistance on that, sir"Me: "but i stated already that this happens no 
matter what cd recording program i use"Memorex Tech: "i'm sorry, but we 
don't support any other programs besides NT CD-Maker, you'll have to call 
adaptec for assistance. goodbye"
*click*
 
can you believe that?that is the worst customer 
service i've ever dealt with
 
just figured i'd let you know
 
Chris