<div dir="auto"><div>Call AT&T to see what their 1-5 g fiber connection will cost. My set up has been absolutely rock solid since I switched over from Comcast business class to AT&T in late 2019 or so. </div><div><br></div><div data-smartmail="gmail_signature"><div dir="ltr">-- <br>James P. Kinney III<br><i><i><i><i><br></i></i></i></i>Every time you stop a school, you will have to build a jail. What you
gain at one end you lose at the other. It's like feeding a dog on his
own tail. It won't fatten the dog.<br>
- Speech 11/23/1900 Mark Twain<br><i><i><i><i><br><a href="http://heretothereideas.blogspot.com/" target="_blank">http://heretothereideas.blogspot.com/</a><br></i></i></i></i></div></div></div><br><div class="gmail_quote gmail_quote_container"><div dir="ltr" class="gmail_attr">On Thu, Sep 4, 2025, 1:08 PM Neal Rhodes via Ale <<a href="mailto:ale@ale.org">ale@ale.org</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-size:10pt;font-family:Verdana,Geneva,sans-serif">
<div style="font-size:10pt;font-family:Verdana,Geneva,sans-serif">
<p>We've been chasing why the church Unifi UDM Pro router is several times a day alerting that the Comcast Business Internet connection has gone down. </p>
<p>I did some pathping (kinda like MTR) tests yesterday, and typical times to 8.8.8.8 from the back of the Comcast router, eliminating our local router and lan are about 16ms. </p>
<p>Of that, 8-14ms is just the local Comcast router getting to its first hop. </p>
<p>My AT&T Uverse is about 3ms to the first hop, and I understood that to be normal. </p>
<p>I ping the Comcast Account manager, and here is the response:</p>
<p style="font-size:10pt;font-family:Aptos,sans-serif;background-color:#ffffff;padding-left:40px"><span style="font-size:10pt"><em>Based on the findings, a lot of businesses/churches on the shared coax network in that area experience capacity issues which impacts reliability and performance. To solve this issue, I'd suggest a complete network overhaul, which we could setup and manage. </em></span><span style="font-size:10pt"><em> </em></span></p>
<p style="font-size:10pt;font-family:Aptos,sans-serif;background-color:#ffffff;padding-left:40px"><span style="font-size:10pt"><em>The first step would be migrating to a dedicated network. Comcast would build out a dedicated fiber connection to the church to guarantee network uptime and speed consistency. To guarantee wifi distribution/quality we would install a managed Meraki Device, with a new switch and Aps throughout the building. </em></span></p>
<p style="font-size:10pt;font-family:Aptos,sans-serif;background-color:#ffffff;padding-left:40px"><span style="font-size:10pt"><em>Comcast would invest $11,789.43 to run the fiber line ( no cost to the church), and the monthly cost for everything would be estimated in the 2k-2.5k per month.</em></span></p>
<p style="font-size:10pt;font-family:Aptos,sans-serif;background-color:#ffffff"><span style="font-size:10pt;font-family:verdana,geneva,sans-serif">Really? Comcast Business Internet is that bad? And it's ok? </span></p>
<p style="font-size:10pt;font-family:Aptos,sans-serif;background-color:#ffffff"><span style="font-size:10pt;font-family:verdana,geneva,sans-serif">FYI, I have looked on what we could do to change the threshold in the Unifi router to relax the times and we can't find any such. </span></p>
<p style="font-size:10pt;font-family:Aptos,sans-serif;background-color:#ffffff"><span style="font-size:10pt;font-family:verdana,geneva,sans-serif">regards, </span></p>
<p style="font-size:10pt;font-family:Aptos,sans-serif;background-color:#ffffff"> </p>
<p style="font-size:10pt;font-family:Aptos,sans-serif;background-color:#ffffff"><span style="font-size:10pt;font-family:verdana,geneva,sans-serif">Neal </span></p>
<p style="font-size:10pt;font-family:Aptos,sans-serif;background-color:#ffffff"> </p>
<div id="m_894505386895677305v1_rc_sig"></div>
</div>
</div>
_______________________________________________<br>
Ale mailing list<br>
<a href="mailto:Ale@ale.org" target="_blank" rel="noreferrer">Ale@ale.org</a><br>
<a href="https://mail.ale.org/mailman/listinfo/ale" rel="noreferrer noreferrer" target="_blank">https://mail.ale.org/mailman/listinfo/ale</a><br>
See JOBS, ANNOUNCE and SCHOOLS lists at<br>
<a href="http://mail.ale.org/mailman/listinfo" rel="noreferrer noreferrer" target="_blank">http://mail.ale.org/mailman/listinfo</a><br>
</blockquote></div>