<div dir="auto">Used to be an optional monthly charge for internal line maintenance that would cover wiring repairs. </div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Tue, Aug 16, 2022, 9:57 AM Solomon Peachy via Ale <<a href="mailto:ale@ale.org">ale@ale.org</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">On Tue, Aug 16, 2022 at 09:40:24AM -0400, Don Lachlan via Ale wrote:<br>
> Do telephone companies generally (or specifically AT&T) cover repairs to the<br>
> customer side of the NID?<br>
<br>
The NID is the property of the phone company. If the NID itself is <br>
damaged, the telco is on the hook to replace it -- indeed, you're <br>
literally not allowed to muck with it.<br>
<br>
The "customer side" is just so you can hook up your own wiring to the <br>
NID, nothing else. If you can't get a signal to the customer side jack, <br>
then call up AT&T and tell them you have no dialtone or whatever, and <br>
they have to make it right, including replacing the NID if necessary.<br>
<br>
(Mine's been replaced a couple of times due to lightning taking out the <br>
filters. As of Friday I was also also on my third DSL modem in two <br>
weeks. Fun times, living in BFE Florida. With Windstream..)<br>
<br>
- Solomon<br>
-- <br>
Solomon Peachy pizza at shaftnet dot org (email&xmpp)<br>
@pizza:shaftnet dot org (matrix)<br>
Live Oak, FL speachy (libra.chat)<br>
_______________________________________________<br>
Ale mailing list<br>
<a href="mailto:Ale@ale.org" target="_blank" rel="noreferrer">Ale@ale.org</a><br>
<a href="https://mail.ale.org/mailman/listinfo/ale" rel="noreferrer noreferrer" target="_blank">https://mail.ale.org/mailman/listinfo/ale</a><br>
See JOBS, ANNOUNCE and SCHOOLS lists at<br>
<a href="http://mail.ale.org/mailman/listinfo" rel="noreferrer noreferrer" target="_blank">http://mail.ale.org/mailman/listinfo</a><br>
</blockquote></div>