<div dir="ltr">I will note Best Buy had the best price on a pair of Chromebooks and a Google Pixel 5 we purchased in the last few months. They beat Amazon by a good margin. I didn't go in the store or try a refund, so I'm not arguing with the other stories.</div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Thu, Feb 25, 2021 at 2:50 PM Calvin Harrigan via Ale <<a href="mailto:ale@ale.org">ale@ale.org</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
<div>
<div>On 2/25/2021 14:43, Jim Kinney via Ale
wrote:<br>
</div>
<blockquote type="cite">
I had similar issue at the Best(worst)Buy in Tucker. Needed
specific RAM for a thinkpad purchased at that store by my client.
I called the store to verify stock. Drove over, found a clerk to
help locate the package by sku. Verified sku and specs on ram
label with their website claiming it was the part for the box.
Paid and left with ram and receipt.<br>
<br>
Of course it didn't work. Box refused to boot with new ram
installed.<br>
<br>
Went back for verification, swap for correct, or refund.<br>
<br>
Manager accused me of stealing the ram and argued no refunds
allowed on opened items. I'm showing the receipt dated 1 hour
earlier with serial numbers matching. I'm pointing out the clerk
who helped. The clerk is corroborating my story with the correct
research prior to sale. He calls police. So did I. My client was a
police chief. Both arrived onsite about the same time. Police
exchanged greetings, manager looked pale, I looked furious, refund
occurred. Police agreed to notify corporate as this was a common
thing at this store.<br>
<br>
I went back in a week later only to see if anything had happened
from the police complaint to BB. All new manager and tech team. <br>
<br>
I still will only set foot in there if I'm morbidly curious as to
why they still exist. I will never spend money in there again.<br>
<br>
<br>
<br>
<div class="gmail_quote">On February 25, 2021 2:26:37 PM EST,
Steve Litt via Ale <a href="mailto:ale@ale.org" target="_blank"><ale@ale.org></a> wrote:
<blockquote class="gmail_quote" style="margin:0pt 0pt 0pt 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
<pre>On Wed, 24 Feb 2021 09:35:10 -0500
Chuck Payne via Ale <a href="mailto:ale@ale.org" target="_blank"><ale@ale.org></a> wrote:
<blockquote class="gmail_quote" style="margin:0pt 0pt 1ex 0.8ex;border-left:1px solid rgb(114,159,207);padding-left:1ex">Please take a moment and lower your heads, as we pay respect to
Fry's. As of today, they have shut down.
</blockquote>
The only Fry's I ever went to was the one in the San Fernando Valley
near Los Angeles. This Fry's routinely accused honest customers of
shoplifting, often with the police being called. I heard it happened so
much that the police drove the accused half way around the block and
let them out of the car.
Here's my PERSONAL experience with Fry's in the San Fernando Valley:
I needed a certain make/model of tape drive. They had many packages of
that make/model, and some of the packages had a tape inside the shrink
wrap. They appeared to be the same price as the ones without the tape.
I asked the salesman if there was any difference between the ones with
and without the tapes. He said "yeah, some have tapes."
So I grabbed a package with the tape in the shrink wrap, checked out,
paid for it, and headed for the door. That's when things went bad...
Their security guard took the package out of the bag, ripped the tape
out of the shrink wrap, shoved it in my face, and shouted "what's
this!!!!"
For about 5 seconds, I reacted like I acted at 18 when the cops caught
me drunk bicycle riding with a pint of gin in my back pocket. My brain
said "damn, I'm in trouble now!"
Then I remembered I was 47, not 18, and I'd paid full price for the
package, and it was THEM, not me, who put the tape in the package: I
hadn't stolen anything.
I sized up the security guard. He was well built and 20 years younger,
but I think I could have taken him. I thought seriously slugging him
in the nose to wipe that judgmental look off his face, but then
remembered I had a wife and three kids and an excellent business, and I
didn't need a neverending series of court dates possibly followed by
incarceration.
So instead, I got kissing distance from him and said "it's been a long
time since I've been accused of being a thief. You call your store
manager over here right now!
So the store manager came over. He was a 19 year old pimply kid with
acne and a serious tic disorder. He said something like "sorry, but a
lot of our customers put stuff in their pockets and walk out."
In other words, the store manager called me a thief again, even though
he knew THE STORE put the tapes in the shrink wrap.
So they "let me go", with the attitude that they were doing me a favor.
I felt so sorry for this kid and his acne and tic disorder that I
neither read him the riot act then, nor complained to corporate later.
But that day was pretty much the end of my shopping at Fry's. I don't
need that kind of noise.
That kid would be 45 today. Hopefully his acne, his tic disorder, and
his customer relations ability have all improved.
So anyway, my opinion on Fry's closing, based on my interaction with the
SF Valley Fry's, is "Good riddance to bad rubbish."
SteveT
Steve Litt
Autumn 2020 featured book: Thriving in Tough Times
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</pre>
</blockquote>
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</blockquote>
<p>Best Buy is a hot mess. They haven't quite figured out what they
want to be. The whole online thing has hit them hard and it
shows. Most places do not stock many items. About the only thing
you can get for sure are sometimes TVs, but almost everything else
is hit or miss. I should note that they tend to have store
specific models of popular brands so you can't directly compare
prices. Can't say that I'm a fan.</p>
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