[ale] So, Comcast says 8-16ms to their first hop is... OK?

[Bob Toxen]

Yes, AT&T is FAR better than Comcast for reliability and sustained
bandwidth, IMO!  I've measured Comcast "Up to X megabaud" as being only
for 20 seconds and then throttled back to one tenth that rate or less.
Avoid Comcast at all costs!  It's even worse here in S FL than Metro
Atlanta and the morons even cancelled my account for no good reason
(paid up, etc.) and forced me to bring my equipment to there local store
for replacement; couldn't even re-activate.  As bad as Winbloz, IMO!

Bob

On Thu, Sep 04, 2025 at 02:23:10PM -0400, Jim Kinney via Ale wrote:
> Call AT&T to see what their 1-5 g fiber connection will cost. My set up has
> been absolutely rock solid since I switched over from Comcast business
> class to AT&T in late 2019 or so.
> 
> -- 
> James P. Kinney III
> 
> Every time you stop a school, you will have to build a jail. What you gain
> at one end you lose at the other. It's like feeding a dog on his own tail.
> It won't fatten the dog.
> - Speech 11/23/1900 Mark Twain
> 
> 
> *http://heretothereideas.blogspot.com/
> <http://heretothereideas.blogspot.com/>*
> 
> On Thu, Sep 4, 2025, 1:08???PM Neal Rhodes via Ale <ale at ale.org> wrote:
> 
> > We've been chasing why the church Unifi UDM Pro router is several times a
> > day alerting that the Comcast Business Internet connection has gone down.
> >
> > I did some pathping (kinda like MTR) tests yesterday, and typical times to
> > 8.8.8.8 from the back of the Comcast router, eliminating our local router
> > and lan are about 16ms.
> >
> > Of that, 8-14ms is just the local Comcast router getting to its first
> > hop.
> >
> > My AT&T Uverse is about 3ms to the first hop, and I understood that to be
> > normal.
> >
> > I ping the Comcast Account manager, and here is the response:
> >
> > *Based on the findings, a lot of businesses/churches on the shared coax
> > network in that area experience capacity issues which impacts reliability
> > and performance.  To solve this issue, I'd suggest a complete network
> > overhaul, which we could setup and manage. *
> >
> > *The first step would be migrating to a dedicated network.  Comcast would
> > build out a dedicated fiber connection to the church to guarantee network
> > uptime and speed consistency.  To guarantee wifi distribution/quality we
> > would install a managed Meraki Device, with a new switch and Aps throughout
> > the building. *
> >
> > *Comcast would invest $11,789.43 to run the fiber line ( no cost to the
> > church), and the monthly cost for everything would be estimated in the
> > 2k-2.5k per month.*
> >
> > Really?  Comcast Business Internet is that bad?  And it's ok?
> >
> > FYI, I have looked on what we could do to change the threshold in the
> > Unifi router to relax the times and we can't find any such.
> >
> > regards,
> >
> >
> >
> > Neal
> >
> >
> > _______________________________________________
> > Ale mailing list
> > Ale at ale.org
> > https://mail.ale.org/mailman/listinfo/ale
> > See JOBS, ANNOUNCE and SCHOOLS lists at
> > http://mail.ale.org/mailman/listinfo
> >

> _______________________________________________
> Ale mailing list
> Ale at ale.org
> https://mail.ale.org/mailman/listinfo/ale
> See JOBS, ANNOUNCE and SCHOOLS lists at
> http://mail.ale.org/mailman/listinfo