[ale] SATA drive not recognized by BIOS

Robert Tweedy robert at robert-tweedy.com
Sun Oct 15 14:08:33 EDT 2023


Hi Steve,

Out of curiosity, are the new drives "4K native" sector drives, and is 
this the same as the old drives you're replacing? If the system's old 
enough its BIOS might not support that & is expecting to have "512n" 
(512-native) or "512e" (512-emulated) sector-size drives.

Other than that, I'm not sure what it could be beyond being Toshiba 
brand (which I've personally never had good experience with, but that's 
only anecdotal).

-Robert

On 10/15/23 13:36, Steve Tynor via Ale wrote:
> Before I drive back to Microcenter _again_, I'll try asking the group 
> if you have any ideas for something I should try.
>
> One of the drives in my LVM RAID1 array started spewing errors to 
> /var/log/syslog.    The drives are about 5 years old, so out of 
> caution, I decided to replace both rather than just the one.    I 
> thought I'd take the opportunity to increase the storage size since 
> larger drives are pretty cost competitive now.
>
>     OLD Drives:  WD Red NAS 4TB
>
>     NEW Drives (first attempt): Toshiba N300 NAS 8TB
>
> I failed and removed the bad drive from the array, shutdown, swapped 
> one of the new drives in for the old drive and...
>
> The BIOS does not recognize the new drive. Tried swapping SATA cables, 
> power cables - nothing.  Old drive works with all cables; new drive 
> fails to work with any combo.
>
> I could not find any documentation or internet commentary to suggest a 
> BIOS size limitation, but I could not think of any other reason for 
> the problem.  (FWIW:  Dell Precision T1700)
>
> So I took the drives back to Microcenter and exchanged them for 4TB 
> variants
>
>     NEW Drives (second attempt): Toshiba N300 NAS 4TB
>
> and...  They ALSO aren't seen by the BIOS.  (same attempt to swap 
> around cables, same failure to get the new drive seen).  All 4 SATA 
> ports are enabled by the BIOS - and the old drive shows up no matter 
> which port I plug it into.
>
> Both the old and new drives a 6Gb/s SATA III drives and are advertised 
> as 4TB capacity.   I don't see any reason one would work and the other 
> wouldn't.
>
>
> So..  Before I drive back to Microcenter and try to buy WD branded 
> drives (which seem like an insane solution), I'm hoping someone on the 
> list will have an idea of something I may not have tried ...?
>
> Thanks!
> Steve
>
>
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