[ale] Interesting (to me at least) tale of woe and a question
Todor Fassl
fassl.tod at gmail.com
Thu Sep 12 11:15:14 EDT 2019
I asked about this years ago on this list. I was doing some volunteer
work for a non-profit (not IT stuff) when their IT guy died. It wasn't a
surprise but they were totally unprepared. The biggest problem was that
he had registered their domain under his own name and no one knew the
password for the account on the registrar web site. Worse, the
registration was set to expire in a matter of days.
I contacted the registrar and they said I'd have to send them a copy of
the death certificate. Okay, I went to the guy's son and got him to take
a picture of the cert with his phone. I forwarded it to the registrar
and they were still like, "Legally, we can't give you access to that
account." Why not? You told me you'd send me a password change token if
I sent you the death certificate. Whoever told you that was wrong. *YOU*
told me that.
So there were a couple of lawyers in the non-profit. They said, yeah,
there's no such law. ICAN has policies but they're not laws. And there
is no ICAN policy that says you cannot hand over an account if the owner
dies.
To this day I do not understand why the registrar was giving me the
runaround. Eventually, the domain expired and they started sending us
messages saying that they'd keep it working for now out of the goodness
of their hearts but we'd better renew now. I forwarded those messages
back to their own support people but to no avail. Eventually, they
stopped responding to my emails. The non-profit got a new domain name on
a different (obviously) registrar.
Over the years I lost touch with the non-profit. But I see now that they
somehow did get the old domain name back under their own name. It is now
registered to the non-profit itself. Problem is it doesn't go anywhere.
The only reason they are still paying for it is because they don't want
anyone else to get it. Is there a way to make a domain name go away for
forever?
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