[ale] [OT] Effective, non-ripoff, cheaper-than-Comcast/AT&T Internet for apartment

[Pete Hardie]

Byron, would you be willing to answer some questions about your setup?  I'm
looking to replace my ailing ReplayTVs with a more flexible DVR system, and
have not yet found a good solution

On Mon, Apr 17, 2017 at 12:10 PM, Byron Jeff <byronjeff at clayton.edu> wrote:

> On Mon, Apr 17, 2017 at 10:06:44AM -0400, Kyle Brieden wrote:
> > >Plus, I am given to understand that they are actually making a
> > >serious effort to improve their abysmal customer service.
> >
> > I can vouch for the fact that they aren't.  It is still just awful.
> > Truly, terribly, abysmally, finger-nails-on-chalk-board,
> > cellophane-rubbing-against-cellophane, chewing-on-aluminium-foil
> > awful.  I'm not sure I have the vocabulary to portray just how bad
> > Comcast is, nor do I possess the ability to portray just how little
> > people should willingly give Comcast money.
> >
> > </soapbox>
>
> I can certainly feel your pain. But I have to admit, my 2nd spin on the
> carosel these last two years is significantly better than the 1st time
> around 10 years ago. Back then, 45 minute hold times were normal. In my
> limited phone interactions with them this time around, they at least answer
> the phone. Minimal progress.
>
> The real progress for me is that the services work for the most part and
> that I've been able to insert my own equipment into their system for
> residential service. This represents a huge cost advantage over satellite
> providers for TV service as I'm paying $1.50 each for two CableCards to get
> 6 tuners in my HDHomeRun Prime. Also both internet and telephone run
> through my purchased modem. Not a monthly equipment charge in sight.
> Finally my modem operates up to 300 Mbps and I've seen 125 Mbps download
> speed on my 100 Mbps nominal account in recent weeks.
>
> So all in all, the improved customer service I've seen is a working system
> where I don't need to call in for anything.
>
> Just my two cents as to why Comcast is current getting my dollars. But my
> two year stint with them is up this summer. So I guess it may be time to
> start scanning to see if there may be a better deal.
>
> BAJ
>
> >
> >
> > ---
> > Very respectfully,
> > Kyle Brieden
> >
> > On 16-04-2017 21:33, Greg Clifton wrote:
> > >Comcast is running a $19.99 for 1 year promotion right now. That price
> > >& performance would be hard to beat. Plus, I am given to understand
> > >that they are actually making a serious effort to improve their
> > >abysmal customer service.
> > >
> > >On Apr 16, 2017 9:19 PM, "Ted W." <ted-lists at xy0.org> wrote:
> > >
> > >>On Fri, Apr 14, 2017 at 06:16:43PM -0400, Jeff Hubbs wrote:
> > >>>What's the move these days for an Atlanta apartment dweller (my
> > >>aunt) who
> > >>>needs Wifi internet for her laptop and scant little else? I used
> > >>to know
> > >>>someone a few years ago who had the Clear service (basically a
> > >>>cell-system-connected hotspot box) but that seems to have gone
> > >>away, bought
> > >>>by Sprint.
> > >>
> > >>Depending on your needs Ting might be a good option. Data charges
> > >>are
> > >>$10/GB. May not be the cheapest around but my wife and I have been
> > >>on
> > >>Ting now for a few months and we've been happy. I can't speak highly
> > >>enough about their customer service.
> > >>
> > >>>
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> > pub  4096R/89C9D831 2017-03-16 TxMoose <kyle at txmoose.com>
> > sub  4096R/3DA336C3 2017-03-16
>
>
>
>
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>
> --
> Byron A. Jeff
> Associate Professor: Department of Computer Science and Information
> Technology
> College of Information and Mathematical Sciences
> Clayton State University
> http://faculty.clayton.edu/bjeff
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-- 
Pete Hardie
--------
Better Living Through Bitmaps
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