[ale] All you Comcast fanboys...

[Justin Goldberg]

It could very well have been fiber to the neighborhood, then ethernet over
copper in the last mile, or a short range, high speed wireless.
On Jan 2, 2015 3:40 PM, "Alex Carver" <agcarver+ale at acarver.net> wrote:

> On 2015-01-02 12:12, James Sumners wrote:
> > On Fri, Jan 2, 2015 at 2:49 PM, Michael H. Warfield <mhw at wittsend.com>
> > wrote:
> >
> >> I don't recall seeing anything in the news recommending
> >> recording every single support call you make with AT&T but it seems to
> >> be the standing rave with Comcast.  I also haven't seen too many (any?)
> >> support call fails with AT&T going viral like they are with Comcast
> >> happening with too frequent regularity.
> >>
> >
> > Because everyone gave up long ago on AT&T and their shenanigans.
> >
> > A couple months ago an AT&T rep knocked on my door to tell me they had
> > "just run fiber to my neighborhood". I had to flat out tell her that's
> > bullshit. 1) There had been zero work by AT&T happening in my
> neighborhood.
> > 2) There isn't any new equipment in the air or any newly covered trenches
> > on the ground. Comcast lies, but AT&T had the audacity to knock on my
> door
> > and lie to my face.
> >
>
> That was probably a partial truth and partial lie.  In one of the two
> AT&T neighborhoods I was in the sales rep said the same thing and I had
> the same observation as you: no trenches, no equipment, etc.  I talked
> to one of their linemen later during a servicing call.  The reality was
> the fiber had been there for a while but was dark.  The "just ran fiber"
> meant they had just added the VRADs inside the street box, lit up the
> preexisting dark fibers and now had Uverse in the neighborhood.  The
> sales droids don't understand the technical and just spout whatever
> sounds most impressive.  For example, the one that came to my door asked
> how many computers I'd be using and I told her seventeen.  She blinked
> and yet still asked if I wanted to have a third party tech (one of their
> contracted companies, not the lineman) come out to "help install and
> configure" my network.
>
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