[ale] Web - Live Chat

[Vernard Martin]

Hipchat from Atlassian might also do this.


On 4/29/2015 6:22 PM, Sergio Chaves wrote:
> Hmmm... Ok.
> I will try to be more specific. Please keep in mind that I, myself, am 
> being exposed to it for the first time.
> Basically, what I am trying to accomplish is Tech Support via Chat. 
> Just like when you chat "live" with Dell or any other vendor when 
> purchasing an item or getting support for an item.
> 01 - Click on Chat Link
> 02 - Enter name and reason for chatting
> 03 - Start conversation
> 04 - No clients needed to accomplish 01,02, and 03.
> 05 - Host will be local.
>
> Again, the closest thing I found to what I think I need was the java 
> based Chat apps on the previous link.
> Am I making better sense now?
>
> Thanks in advance for all the help.
> I will take a look tomorrow at all the options sent so far .
>
> Sergio
>
>
> On Wed, Apr 29, 2015 at 4:54 PM, Brian Mathis 
> <brian.mathis+ale at betteradmin.com 
> <mailto:brian.mathis+ale at betteradmin.com>> wrote:
>
>     Don't implement anything new using java applets.
>
>     A big question is what will it be used for?  Is it for internal
>     communication, one on one, group chats, or do you want to be able
>     to connect customers to "the next available representative", for
>     example?  Do you have control over the web browsers, or do you
>     need to be able to reach the widest possible audience?
>
>     Just saying "web chat" does not give enough information to be able
>     to answer, since there are many different scenarios and the
>     details make a difference.
>
>
>     ❧ Brian Mathis
>     @orev
>
>
>     On Wed, Apr 29, 2015 at 2:38 PM, Sergio Chaves
>     <sergio.chaves at gmail.com <mailto:sergio.chaves at gmail.com>> wrote:
>
>         All,
>         I have been tasked with implementing a Live Web Chat for my
>         employer. It must be 100% web based. No need for clients like
>         Pidgin, etc., just web.
>         I have looked at some java chat programs out there but
>         everything seems old and with no maintenance on the code.
>         Here is where I have been looking at:
>         http://java-source.net/open-source/chat-servers
>
>         Can anybody point me in the right direction.
>
>         Thanks
>
>
>
>
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