[ale] Atlantic Nexus contact?

[James Sumners]

It's the second time in the past 3 months (or thereabouts) that I've
had connection problems and couldn't get anyone on the phone. It
didn't matter what option I chose, support or sales, or which number I
called, AtNex or Net2Atlanta, it all essentially went straight to
voicemail. The first time, I left a message and it was never returned.

So I'm just as concerned as you for that very reason -- I don't want a
repeat of SF.

I eventually did get synchronized last night. So maybe they were just
off trying to resolve a problem. But there should still be someone
answering the phone.

On Wed, Oct 17, 2012 at 8:45 AM, Chris Fowler
<cfowler at outpostsentinel.com> wrote:
> On 10/16/2012 06:45 PM, James Sumners wrote:
>>
>> Anyone have any contacts at AtNex? They're not answering the phone again
>> and my service is out. I want to find out what's going on.
>>
>
> I am now concerned.  I have AtNex and do not want a repeat of Speed Factory.
> Maybe it is time to jump ship?
>
> DSL is up at my house.
>
> Chris



-- 
James Sumners
http://james.roomfullofmirrors.com/

"All governments suffer a recurring problem: Power attracts
pathological personalities. It is not that power corrupts but that it
is magnetic to the corruptible. Such people have a tendency to become
drunk on violence, a condition to which they are quickly addicted."

Missionaria Protectiva, Text QIV (decto)
CH:D 59