[ale] Better ISP?

Jim Kinney jim.kinney at gmail.com
Tue Jan 4 22:42:33 EST 2011


Having been a raving fan on Speakeasy for years, their latest corporate
owner is doing the deed I won't tolerate - dumping their fantastic, US based
support for an offshore unit.

So I recently jumped ship. Comcast business class is not available
everywhere (yet) but it's not much more than residential services and you
get basically a fat pipe and no restrictions other than don't be a spammer.
They will nickle and dime you to death on IP addresses ($5/mo for a
single?!?!?!). I've had one issue that required support and they were
remarkably pleasant to deal with and it was resolved very quickly. I even
told them I was running Linux. They said they couldn't tell me how to do it
but they could tell me what the setting should be (incorrect DNS servers
were written down by me). So I told them and they sounded like they were
taking notes.

The installers were good at running the wire (you get a new wire so they
have no wire issues to support!) once they understood they were allowed to
pull through my installed buried conduit to my inside demark point. But they
were not good at getting things running with a static IP address. They were
trying to use a permanent dynamic address setup which wasn't working.
Eventually they listened and it connected immediately. Rig comes with a 4
port router. Vonage works fine plugged in directly.

Installers were very interested when they saw my linux laptop I brought down
for testing. So I burned a live CD for them to take with them :-)

On Tue, Jan 4, 2011 at 10:06 PM, Chuck Payne <terrorpup at gmail.com> wrote:

> On Tue, Jan 4, 2011 at 9:15 PM, James Sumners <james.sumners at gmail.com>
> wrote:
> > On Tue, Jan 4, 2011 at 8:14 PM, Cornelis van Dijk <cor.angela0 at gmail.com>
> wrote:
> >> Is the "speedfactory" still around? If so, are they any good?
> >
> > As has been mentioned, no, they are dead. The new equivalent (Atlanta
> > local, Linux friendly, and knowledgeable support staff) is Atlantic
> > Nexus -- http://www.atnex.net/ . The downside is that they don't yet
> > offer "naked" DSL. So you still have to have an AT&T telephone account
> > to get their service. On the upside, AtNex is a bigger customer for
> > AT&T than you are so they can get things done and they deal with AT&T
> > instead of you.
> >
> >
> > --
> > James Sumners
> > http://james.roomfullofmirrors.com/
> >
> > "All governments suffer a recurring problem: Power attracts
> > pathological personalities. It is not that power corrupts but that it
> > is magnetic to the corruptible. Such people have a tendency to become
> > drunk on violence, a condition to which they are quickly addicted."
> >
> > Missionaria Protectiva, Text QIV (decto)
> > CH:D 59
> > _______________________________________________
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> > Ale at ale.org
> > http://mail.ale.org/mailman/listinfo/ale
> > See JOBS, ANNOUNCE and SCHOOLS lists at
> > http://mail.ale.org/mailman/listinfo
> >
>
> I am with Net2Atlanta, they took over Abraxis. So far they have been great.
>
> --
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>
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-- 
-- 
James P. Kinney III
I would rather stumble along in freedom than walk effortlessly in chains.
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