[ale] I'm confused

Richard Bronosky Richard at Bronosky.com
Fri Nov 19 18:58:04 EST 2010


I don't spend any money either. But, I'm always the one that gets
stuck cleaning up the mess.

On 11/19/10, John Pilman <jcpilman at gmail.com> wrote:
> My experience with Best Buy and their warranties is similar, but dated. I
> don't spend much time or money there anymore because of that.
>
> On Fri, Nov 19, 2010 at 6:31 PM, Richard Bronosky
> <Richard at bronosky.com>wrote:
>
>> My [vicarious] experience with the warranties my mother in law insists
>> on buying from BestBuy is that when you get a lemon they refuse to
>> replace it. Instead they come out and replace the bulb in your
>> projector every few months until the warranty expires. And with
>> computers they tell you it is your fault and not covered.
>>
>> On 11/19/10, wolf at wolfhalton.info <wolf at wolfhalton.info> wrote:
>> > IMO, extended warranties are always just moneymakers for the retailer.
>> > Most things fail in the first week or 2, if they are going to fail...
>> > Or they fail 5 years out - 3 years after your extended warrantee is
>> > done.
>> > The the cost of replacing the very, very few things that fail in the
>> > interim
>> > (covered) period are more than offset by the other instances.
>> >
>> > -----Original Message-----
>> > From: Tom Freeman <tfreeman at intel.digichem.net>
>> > Reply-to: Atlanta Linux Enthusiasts <ale at ale.org>
>> > To: Atlanta Linux Enthusiasts <ale at ale.org>
>> > Subject: Re: [ale] I'm confused
>> > Date: Fri, 19 Nov 2010 11:54:35 -0500 (EST)
>> >
>> >
>> > Disclaimer - IANAL, nor do I work associated with retail operations.
>> >
>> > My understanding is that for most situations the extended warrenty
>> > offered at time of sale is almost pure profit for some company. I am
>> > sure that there are times and conditions where an extended warrenty
>> > makes economic sense but I personally don't know what those
>> > conditions might be.
>> >
>> > That said, prorating the warrenty in case of a totalled wreck
>> > seems like a nice gesture at least.
>> >
>> > As usual, YMMV and probably does.
>> >
>> > On Thu, 18 Nov 2010, Michael Potter wrote:
>> >
>> >> When I bought my car they offered me a 7 year warranty for $N.
>> >> I asked what happened if I totaled my car and I did not need the
>> >> warranty.  They said they would give me a prorated return on the $N -
>> >> $50 fee.
>> >> That may sound good, but the car comes with 5 year warranty.
>> >> They are on the hook only the last two years, but if you return the
>> >> warranty, they prorate from the beginning.
>> >> I said no thanks.
>> >>
>> >> FWIW: Apple has the same deal on their 'AppleCare'.  It starts from
>> >> when you bought the computer.  There is no way to get it extended.
>> >> Apple goes out of their way to make that clear.
>> >>
>> >> On Thu, Nov 18, 2010 at 9:50 PM, Chris Fowler
>> >> <cfowler at outpostsentinel.com> wrote:
>> >>> On Thu, 2010-11-18 at 21:21 -0500, Chris Fowler wrote:
>> >>>> I went ahead and bought a 2Y warranty from HP so that I will not have
>> >>>> to
>> >>>> buy her another laptop until BF of 2012.
>> >>>
>> >>> Okay here is the funny story.
>> >>>
>> >>> They sold me a 2Y Extended Service Plan.  That plan starts the day of
>> >>> purchase!  I was not informed of this.  When I got the email that
>> stated
>> >>> 11/28/2009 -> 11/28/2011 I was furious.
>> >>>
>> >>> I've been on the phone for 30 minutes and I have to call back in 24
>> >>> hours to cancel the transaction.
>> >>>
>> >>> Why would I pay $99 for a 2Y warranty with 1 year already gone?  Does
>> >>> this make any sense?
>> >>>
>> >>>
>> >>>
>> >>>
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>> >>
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>> >
>>
>> --
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>>
>> .!# RichardBronosky #!.
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>

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.!# RichardBronosky #!.


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