[ale] I'm confused

Chris Fowler cfowler at outpostsentinel.com
Thu Nov 18 21:50:30 EST 2010


On Thu, 2010-11-18 at 21:21 -0500, Chris Fowler wrote:
> I went ahead and bought a 2Y warranty from HP so that I will not have
> to
> buy her another laptop until BF of 2012. 

Okay here is the funny story.

They sold me a 2Y Extended Service Plan.  That plan starts the day of
purchase!  I was not informed of this.  When I got the email that stated
11/28/2009 -> 11/28/2011 I was furious.  

I've been on the phone for 30 minutes and I have to call back in 24
hours to cancel the transaction.

Why would I pay $99 for a 2Y warranty with 1 year already gone?  Does
this make any sense?






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