[ale] DSL woes

Lightner, Jeff jlightner at water.com
Wed Jun 9 10:07:27 EDT 2010


Windstream is a local telephone and DSL provider in their own markets (mostly rural/suburban) so if you're in an AT&T area then you're not in a Windstream area and vice-versa.

I'll let others speak to what you can get with the other providers.   

-----Original Message-----
From: ale-bounces at ale.org [mailto:ale-bounces at ale.org] On Behalf Of Atlanta Geek
Sent: Wednesday, June 09, 2010 9:39 AM
To: Atlanta Linux Enthusiasts - Yes! We run Linux!
Subject: Re: [ale] DSL woes

Can you get windstream or atlantic nexus dsl without a phone number.
I've been trying to get dsl at my new home for 3 weeks and ATT stopped
answering my calls.

On Tue, Apr 6, 2010 at 9:08 AM, Lightner, Jeff <jlightner at water.com> wrote:
> Windstream is the greatest telecom ever.
>
> *quickly pushes Windstream stock certificates under pile of papers on
> his desk*
>
> Seriously though - the story at DSLReports suggests the supposed Google
> toolbar hijacking had to be an accident.   (Maybe on the theory nobody
> would be stupid enough to do something that blatant?)  It also says they
> were implementing a fix.
>
> -----Original Message-----
> From: ale-bounces at ale.org [mailto:ale-bounces at ale.org] On Behalf Of
> Adrin
> Sent: Monday, April 05, 2010 9:12 PM
> To: Atlanta Linux Enthusiasts - Yes! We run Linux!
> Subject: Re: [ale] DSL woes
>
> Thanks
> I have had people ask me about the business class.  And I just didn't
> know.  I knew residential wasn't that great and the 25 GB cap bothered
> me.
>
> Funny Part: AT&T has been the flip side. If you think residential
> support is bad. You can get some really bad business support. A service
> guy will come out replace a DSL modem and leave is an example.
>
> On that note I see windstream was busted on dslreports.
>
>
> On Wed, 2010-03-31 at 15:35 -0400, Michael B. Trausch wrote:
>> On 03/31/2010 10:32 AM, adrin wrote:
>> > AT&T is playing with a lot of stuff as of late. Putting us on spam
>> > filled Yahoo mail severs is just one.  Really sucks when the only
>> > other option is concast (Actually saw that on a van once and wasn't
>> > able to get a picture.)
>>
>> I have mentioned this before, but Comcast's residential services,
> while
>> they may be alright for many, are far from ideal.  Between the 250GB
> cap
>> that they have on its usage and the idiot front-line technical support
>
>> (excluding the "Twitter team"), residential service stinks.
>>
>> I have to say (again) that I'm *still* absolutely impressed with the
>> Business class service.  If I have a problem, they fix it.  If I have
> a
>> question, they answer it.  If I have a complex routing issue, there
> are
>> people that I can call who actually know what the bloody hell I'm
>> talking about.  I don't need my passwords reset or to be told how to
>> check my inside wiring, thanks very much.  I do my best to avoid
> calling
>> in in the first place, including making sure that the wiring is in as
>> good a condition as it can be with my limited ability to validate the
>> wiring.  I can't do signal checks because I don't have the equipment,
>> but I can certainly make sure that the wires are snug all the way out
> to
>> the incoming line from CC.
>>
>> The people in Business are great.  And even if you're on residential,
> it
>> can suck less: the "Twitter team" of Comcast people who, as I
> understand
>> it, work at/for the headquarters, are actually quite nice people and
>> know what they're talking about and can get things done.  I quite
> often
>> have less than a 1 hour turnaround on issues that can be fixed quickly
>
>> when I get in touch with them.  (In fact, it's become my preferred
> means
>> of technical support!)
>>
>>       --- Mike
>>
>
>
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