[ale] OT: dropped the land line and going naked DSL

[briarpatch]

I can't plug into the NID unless I can also plug into the wall and
that would be difficult. As for dropping, my DSL modem has a blinking
DSL light when I can't connect. The modem can be pinged and responds
when this is going on. And no, it's not getting dropped on my desktop.
Everything worked fine for the last year and a half. Then I had my
phone line shut down and I started having this problem the next day. I
don't think that's a coincidence.

On May 27, 8:30 pm, Brian Whigham <o... at itmonger.com> wrote:
> Can you try plugging the modem directly into the NID (usually a little
> gray box on the side of your house)?  Leave it plugged in for an hour
> or two.  If your connection stops dropping, it's something to do with
> your inside wiring.
>
> It's probably something else.  But, that's one good way to tell if
> it's your problem or theirs.  The NID is the demarcation point.
>
> Also, I presume by dropping you mean that it loses sync (blinky red
> lights come on the modem's ADSL/WAN indicator).  I assume you are not
> simply falling prey to a connection on demand setting or some MS
> windows PPPoE client issue with the modem in bridged mode.
>
> On 5/27/09, Jim Philips <philips_... at bellsouth.net> wrote:
>
> > On Monday 25 May 2009 09:26:03 pm Jim Kinney wrote:
> >> When I changed to bare DSL I had to get a different modem. Signaling
> >> (sync) is slightly different. I've had no problems other than
> >> mechanical ones with the wire at the pole. I ran new wires from the
> >> demarc to the pole so phone-co would be forced to use known good
> >> wires.
>
> >> On Mon, May 25, 2009 at 9:48 AM, Jim Philips<philips_... at bellsouth.net>
> > wrote:
> >> > Well, I had ATT&T cut my land line yesterday and asked to keep DSL. So
> >> > far, the result is that my DSL drops about every twenty minutes. Has
> >> > anybody else gone naked DSL with AT&T. Is this the best I can expect?
> >> > Their tech guy is coming today. I'm hoping he can resolve this.
> >> > Otherwise, I'm just moving to Comcast. Another evil corporate giant, I
> >> > know
>
> > Well, so far, my connection has been dropping once every twenty minutes or
> > so.
> > I've made four calls to tech support and had two technicians visit. I've
> > tried
> > to share what I learned on this list with the technicians and tech support
> > people. The tech support people don't understand anything and the
> > technicians
> > just ignore what I say and monkey with the phone jacks in the house, which
> > has
> > no effect whatsoever. The tech support people who answer the phones are
> > worse
> > than useless (no surprise there) because they don't even attempt to use what
> > was tried earlier to come to some new conclusions. On Monday, supposedly,
> > the
> > *real* technicians will come out and do something to the wires on the
> > outside.
> > I may lose my patience before that and switch to cable. Not that I think the
> > Comcast people are nicer or more competent, but it seems to me--rightly or
> > wrongly--that getting a cable connection to work is simpler than all this
> > stuff
> > the AT&T guys have been trying over the last week.
>
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