[ale] OT - Banks and Firefox

Jeff Lightner jlightner at water.com
Sun Sep 7 09:20:27 EDT 2008


I was interested recently to see that Bank of America not only made
their site Firefox friendly but thought it important enough to list it
as a notice on their site.

-----Original Message-----
From: ale-bounces at ale.org [mailto:ale-bounces at ale.org] On Behalf Of Jim
Lynch
Sent: Sunday, September 07, 2008 7:21 AM
To: ale at ale.org
Subject: Re: [ale] Comcast Caps Data at 250G/Month

Jim Popovitch wrote:
> At some point we (ALEers) need to consider the fact that we may just
> not be the target demographic that Comcast wishes to have as
> customers.    Perhaps Comcast feels they can do very well only dealing
> with the customers that don't maximize their usage.   A lot of
> companies work this way, some times it just makes good business sense
> to ignore/boot a small segment of your customers.
>
> -Jim P.
>   
A bank I used to have an account with is that way.  I complained that 
their website wasn't friendly to Firefox and when I finally got to talk 
with their IT guy, he said, "Our records show that 99% of the people 
using our site are running IE"  Duh!  He didn't quite understand what 
that really meant, or maybe he did.

Jim.
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