[ale] OT: The Website Is Down: Sales Guy vs. Web Dude

[Jeff Lightner]

Back when I did telephone support for my past company's systems
installed around the world I used to love the calls saying "The system
is down".   
Generally this meant one of the following:

1)  The user couldn't login on ONE terminal.  (Often because they'd
forgot their own password AGAIN.)  

2)  The system was down for nightly processing that users seemed to
forget occurred on a daily basis.

3)  The power in the building had gone out and they didn't understand
that computers required power to run.

-----Original Message-----
From: ale-bounces at ale.org [mailto:ale-bounces at ale.org] On Behalf Of
Chris Fowler
Sent: Friday, October 24, 2008 8:15 AM
To: ale at ale.org
Subject: Re: [ale] OT: The Website Is Down: Sales Guy vs. Web Dude

Jim Lynch wrote:
> It's long, starts out a little slow, but makes up for it later.
>
> http://www.youtube.com/watch?v=BcQ7RkyBoBc
>   

OMG!  U about killed me with that one.  The data center
call was right on!  I installed a VoIP phone in our colo and
it is almost useless due to fan noise.

I've ran into a few of those situations where "The Internet is down"
because
one site out there was not up.




-- 
Chris Fowler
OutPost Sentinel, LLC
Support @ SIP/support at pbx.opsdc.com
 or 678-804-8193
Email Support @ support at outpostsentinel.com


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