[ale] [rant] I dislike "we only support winblows/OS X" AT&T internet

[Michael B. Trausch]

On Sat, 2008-03-01 at 22:43 -0500, Jim Popovitch wrote:
> Remember (if you are old enough to do so) the days of rock-solid
> reliable dialtone, five 9s?  Those days are gone.  Today's mobile
> phone companies (even those that are divisions of legacy telco
> carriers) know that if your phone works 95% of the time you will keep
> on paying.  That same logic is everywhere today, unfortunately for
> those in the 5 to 10 percent.

While I am not old enough to consciously remember what "good business"
was like, I have heard many stories of it.  I used to be a contractor to
AT&T in Alpharetta and heard many stories from people that had worked
there for a very long time telling me what things were like back in the
days when the company cared for both its employees and its customers.

It floors me that businesses have gone away from that concept.  It seems
clear to me that happy employees are productive employees and that happy
customers are willing customers.

However, I can tell you this:  The first fast and reasonable option that
presents itself to me that gets me away from Comcast in this immediate
area will have me fleeing to it as if my life depended on it.  Hell, if
I had the cash flow for it, I'd drag a set of T1s here just to get away
from them.  At least those can be used for just about any lawful
purpose, as I understand it, and if you spend enough they actually
"care" about you in a "oh we really don't want to lose that person that
pays an exorbitant fee to us each month" type of way.

	--- Mike

-- 
Michael B. Trausch                                   mike at trausch.us
home: 404-592-5746, 1                                 www.trausch.us
cell: 678-522-7934                       im: mike at trausch.us, jabber
Ubuntu Unofficial Backports Project:    http://backports.trausch.us/
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