[ale] Simple Linux/LAMP shared contact system reccomendations?

[James Taylor]

I've been looking at SugarCRM for my internal use.
There's a third party add on that integrates my mail system (GroupWise) with it on the backend, so I have offline data through my cached mail client.
-jt
 

James Taylor
The East Cobb Group, Inc.
678-697-9420
james.taylor at eastcobbgroup.com
http://www.eastcobbgroup.com




>>> Chris Fowler <cfowler at outpostsentinel.com> 7/23/2008 10:35 PM >>> 
Joshua Kite wrote:
>
>
> So what kind of issues does ACT! have that are driving you to consider 
> something else?
We run ACT! 2005 and I believe it was their first version with .NET 
integration.  All our laptops required an upgrade to 1GB just to run the 
CRM.  It still runs dog slow.  2005 also does not run on Vista.   to 
replace one laptop today with Vista means all have to be upgraded.  We 
then have to upgrade to the new ACT! and that would require a server 
upgrade as well.   Too much work.

When we got this version I was excited about being able to run SQL 
against SQL Server but apparently it ships with a crippled version that 
only ACT! can use.  There is no way for me to connect and run SQL. 

ACT! has been a real pain to deal with. 

What i like about SugarCRM is that it is web based.  I can store 
contacts in MySQL and have replication for backup.  I can even pay them 
to host everything for me.
Our reps however do like having access to the data OFFLINE.  A problem 
for any web based CRM.  When I looked in SalesForce.com it was a feature 
of their more expensive service.  When I pressed our resp on it, they 
said they could live with the fact they had to be online to access 
contact records. 

-- 
Chris Fowler
OutPost Sentinel, LLC
AIM: strtok2002
Support @ SIP/support at pbx.opsdc.com
 or 678-804-8193
Email Support @ support at outpostsentinel.com


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