[ale] speedfactory issues

[Geoffrey]

Sid Lane wrote:
> didn't they sell?

It's been at least a year ago.

> this makes me neither warm nor fuzzy...
> 
> I can't blame those guys if they were ready to get out and were
> offered a fair price but the big reason for choosing them has always
> been competent tech support and their willingness to acknowledge the
> existence of linux.  if I'm going to start getting an offshore call
> center telling me I have to be running windoze I might as well go back
> to scumcast...

The support is still out of the same location off of Shallowford Rd in 
Marietta.

> can anyone shed any more light on that situation?

They are having some growing pains, but I think we are on the down hill 
side of that issue.  As I understand it, they've recently added 
personnel to address the growth, but it takes time to train and such.

-- 
Until later, Geoffrey

Those who would give up essential Liberty, to purchase a little
temporary Safety, deserve neither Liberty nor Safety.
  - Benjamin Franklin