[ale] Bellsouth again.
Mark Wright
mpwright at speedfactory.net
Tue Oct 10 20:01:17 EDT 2006
I called BS again today and talked to another sales / support
person. She put me on hold to ask about the phone number
requirement. It took me a while to get her to understand what I was
asking. They are much to eager too wag their heads yes even if they
don't know what you are talking about. When she finally understood I
wanted DSL without a Bell south phone number she said she had never
heard of that before. When she asked her supervisor the answer she
came back and said no.
Bummer too, I called Speakeasy and they can't do Naked DSL in
Woodstock. I am going to give speed factory a chance to give me a
price break. They are $22 a month more than Bell.
On Oct 10, 2006, at 6:56 PM, Ken Alexander wrote:
> I find it hard to believe, but maybe it's true. BS told me I had to
> have an active POTS line when I went to them for DSL service.
>
> I usually try to avoid BS like a plague, but since moving here from
> FL in June, I chose them for my DSL and wireless. Basically I had
> to pay $20/mon for a basic phone line with no bells or whistles
> ($15 + $5/mon to be unlisted ), plus the cost of DSL. I was
> thoroughly disgusted soon after because my phone rang 5-10 times a
> day, and I hadn't given anyone the number. After 2 disappointing
> encounters with their customer service, I knew the relationship was
> over. I already had Directv and Broadvoice for my VOIP provider. I
> contacted Comcast to purchase their broadband for non-cable
> customers expecting to pay $50/month (almost the same cost as BS
> DSL plus the phone line I didn't need/use). The sales agent talked
> me into getting basic cable since the cost for non-cable
> subscribers broadband was about the same as the cost for broadband
> ($33 intro price) with basic cable( $15). I don't know if they
> made a mistake, but the cable I get for $15/mon is a lot more than
> I expected. So I've
> decided to drop Directv after November. For the months following,
> I will pay about $75/month for cable tv, broadband, and unlimited
> VOIP to 21 countries. After my introductory period, that will go up
> about $15/mon. The taxes/extra charges that come with a BS phone
> line alone are significant enough to make one look for other
> options. The tax on my first cable statement is $.90 and for VOIP
> is 3.50. I'd definitely be interested in knowing if BS sells you
> DSL without phone service....
>
>
> -----Original Message-----
>> From: ale-bounces at ale.org [mailto:ale-bounces at ale.org] On
>> Behalf Of Mark Wright
>> Sent: Monday, October 09, 2006 10:23 PM
>> To: Atlanta Linux Enthusiasts
>> Subject: [ale] Bellsouth again.
>>
>> I know that subject line qualifies as profanity for some here
>> but I have to ask again. I need some one to stop me.
>>
>> I am feeling the crush of communications on my budget.
>>
>> Bellsouth has been cutting their prices and increasing there
>> services
>> to the point that I feel like I can't ignore them any more. I am
>> paying Speedfactory $60 for DSL and I LOVE there support.
>> They are the best I have experienced or ever heard of and
>> they get bonus points for being located in Marietta.
>>
>> Bell with give me the same (???!!!!) service for $38. Bell also
>> claims I can get rid of my phone line and keep the DSL! Naked DSL!
>> I asked the sales guy about 50 times and he said yes. He
>> said I would get a static IP and I could cancel my phone line
>> and transfer my local number to a VOIP provider. Was he
>> lying just to get a yes to the sale?
>>
>> The total savings each month will be around $50 even after I get
>> VOIP.
>>
>> Is this too good to be true?
>>
>> Mark
>>
>
>
>>
>
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