[ale] Screwed by PPP0E

[Christopher Fowler]

I like that 6M/768k you speak of.  How much do you pay for that
connection?  Is it business?  SLA?

On Tue, 2005-05-31 at 10:01, James P. Kinney III wrote:
> None of the Speakeasy accounts I or my clients have use PPPoE. I have 2
> ADSL (6M/768k "bare", 3M/768 shared) both with static IP's and PPPoE is
> nowhere in the setup.
> 
> PPPoE at Speakeasy is only used for the non-static IP connections.
> 
> On Tue, 2005-05-31 at 08:47 -0400, Christopher Fowler wrote:
> > I came into my remote office today to discover that Speedfactory had
> > switched me over to PPPOE.  Apparently they sent one of my partners an
> > email and I've not received it.  This causes pain because the only
> > reason why I've not switched to PPPOE and their faster speed before was
> > because I could not afford the downtime. 
> > 
> > They told me that everyone was forced to go to PPPOE.  Is this true? 
> > What about Speakeasy.  
> > 
> > I will add this. <flamebait>The only reason I've not switched to
> > BS</flamebait> is because of the level of support I get from these
> > guys.  They helped me setup PPPOE on Linux twice.  BS would say "Linux
> > is not supported".  They've returned my calls and have called me back
> > when things began working again.  Now since I'm forced to go  PPPOE my
> > only thing keeping me with SF is the support.  Does SE force PPPOE?  
> > 
> > Chris
> > 
> > 
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