[ale] Screwed by PPP0E

[Christopher Fowler]

On Tue, 2005-05-31 at 09:19, James Sumners wrote:
> Other than reconfiguring your Speedfactory router, what down time? The
> only downtime I have with Speedfactory is when Bellsouth screws
> something up that affect's Speedfactory's ability to provide me, and
> everyone else, service. I have been using their 3Mb service for almost
> a year and haven't had any problems because of PPPoE. Once you
> authenticate your session is good until Bellsouth screws up the
> network.

Remote site.  It goes down at midnight I fix at 9am.  I have a GDuo.  I
had to setup PPPOE on my RH7.3 box.  I took an hour to get back up. 
This is partially my fault because we are running servers on a
residential account.  In reality they can take down the network anytime
they want.  

> 
> I will say this, however. Speedfactory is getting a bit large.
> 
> On 31 May 2005 08:47:05 -0400, Christopher Fowler
> <cfowler at outpostsentinel.com> wrote:
> > I came into my remote office today to discover that Speedfactory had
> > switched me over to PPPOE.  Apparently they sent one of my partners an
> > email and I've not received it.  This causes pain because the only
> > reason why I've not switched to PPPOE and their faster speed before was
> > because I could not afford the downtime.
> > 
> > They told me that everyone was forced to go to PPPOE.  Is this true?
> > What about Speakeasy.
> > 
> > I will add this. <flamebait>The only reason I've not switched to
> > BS</flamebait> is because of the level of support I get from these
> > guys.  They helped me setup PPPOE on Linux twice.  BS would say "Linux
> > is not supported".  They've returned my calls and have called me back
> > when things began working again.  Now since I'm forced to go  PPPOE my
> > only thing keeping me with SF is the support.  Does SE force PPPOE?
> > 
> > Chris