[ale] comcast static IP?

[Christopher Fowler]

I have a business to run so I do not have time to deal with tech
support.  If you have the time then so be it.  I pay Speedfactory more
than you pay BS so I let them deal with it.

If I spend one hour on the phone with BS then I've wasted all the money
I would have saved by choosing BS over Speedfactory.

On Sun, 2005-01-23 at 10:52, Jim Popovitch wrote:
> On Sun, 2005-01-23 at 10:11 -0500, William Bagwell wrote:
> > Do we see a pattern here?
> 
> Here's the way I see it:  (tread/thread lightly)
> 
> When someone uses SpeedFactory/SpeakEasy they are, in most cases,
> essentially dealing with a middle man who is using the exact same
> BellSouth cooper as BellSouth would use.  Since most people on this list
> run their own mailserver, etc. one needs to inquire as to what the real
> advantages are of using a middle man instead of dealing direct with the
> provider.
> 
> Most people cite higher Tech Support approval with the middle man DSL
> providers.  However, if the middle man doesn't own the cooper the only
> recourse is for the middle man to go back to the provider (BellSouth)
> for resolution.  So... looking at this issue one can presume one of two
> things:
> 
>   - BellSouth is essentially outsourcing Tech Support to intelligent
>     middlemen who intermediate between the customer and BellSouth
>     (probably very politely too)
> 
>   - Some people are outsourcing their Tech Support problem(s) to a
>     an intelligent middleman who argues with BellSouth on their 
>     behalf (again, probably very politely)
> 
> So, The conclusion I draw is this: I can avoid the middle man if I am
> intelligent enough to not require their mail/dns services.  All I have
> to do is temper my frustrations when dealing with BellSouth.  
> 
> -Jim P.
> 
> 
> 
> 
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