[ale] Hylafax and Vonage

[Brandon Colbert]

Jason Fritcher wrote:

> Brandon Colbert wrote:
>
>> Upon switching to Vonage, we have lost the ability to connect with
>> many of our clients.  30-40% of incoming faxes don't complete and
>> about the same number of outgoing ones do not complete. Are there any
>> special settings in hylafax to get it to work correctly over VOIP?
>
>
> Just out of curiosity, did you get a "fax" line from Vonage, or are you
> trying to run the fax through your voice line? From what I've read, 
> Vonage
> doesn't do anything to make sure fax works on "voice" lines, and might 
> even
> do things to hinder it so people sign up for a fax line. Iirc, they 
> even use
> a different codec on the fax lines that is fax friendly.
>
> -- 
> Jason Fritcher
> jkf at wolfnet.org
>
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