[ale] Hylafax and Vonage

Geoffrey esoteric at 3times25.net
Wed Jan 19 17:22:48 EST 2005


Brandon Colbert wrote:
> Upon switching to Vonage, we have lost the ability to connect with
> many of our clients.  30-40% of incoming faxes don't complete and
> about the same number of outgoing ones do not complete. Are there any 
> special settings in hylafax to get it to work correctly over VOIP?

Is your vonage box sharing the bandwidth with other machines?  You 
should have it in a location where it's qos will address that issue.

That is to say, it shouldn't be, say on a switch with 9 other computers. 
  The safest place would be between your firewall and the rest of your 
network.  That way it's protected by the firewall, but can do the qos to 
the total bandwidth.

-- 
Until later, Geoffrey



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