[ale] Distro Reply

[James P. Kinney III]

On Mon, 2005-01-03 at 22:24, Benjamin Scherrey wrote:

> PS: Just an interesting anecdote that is a great example of your fears - I had a BIG client who used 
> Cognos in a pretty big way. They were running into problems so we debugged it and determined 
> that it was generating some incorrect SQL. We pointed the problem out to the vendor who agreed it 
> was a bug but they weren't "big enough of a customer" to warrent a bug fix and if our client would 
> only buy more of the product they'd get that taken care for us very soon. Apparently 5 figures isn't 
> big enough for them... you can almost imagine our answer. An Open Source vendor can't hold that 
> over you.

And the smaller the client gets the bigger the "you're not important
enough for us to care about your needs" becomes.

I'm currently migrating a client from Quackbooks to SQL-Ledger primarily
because Intuit basically told them to go away with their "little" needs.

I love Perl. I love Perl.I love Perl. I love Perl. 
-- 
James P. Kinney III          \Changing the mobile computing world/
CEO & Director of Engineering \          one Linux user         /
Local Net Solutions,LLC        \           at a time.          /
770-493-8244                    \.___________________________./
http://www.localnetsolutions.com

GPG ID: 829C6CA7 James P. Kinney III (M.S. Physics)
<jkinney at localnetsolutions.com>
Fingerprint = 3C9E 6366 54FC A3FE BA4D 0659 6190 ADC3 829C 6CA7
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