[ale] OT: Where to purchase a Mac
John Wells
jb at sourceillustrated.com
Mon Oct 4 15:56:12 EDT 2004
Barry Hawkins said:
> All Apple systems are under warranty from Apple for one year. I have
> had a problem with a system before and my experience was quite the
> opposite. If someone is giving you a runaround with the CompUSA
> thing, demand that it be serviced under the Apple warranty. Apple
> warranty repair is remarkably fast, even when you don't have AppleCare
> (within the first year, of course).
Barry,
Still tracking this down. CompUSA says I have to have a letter from Apple
to avoid being charged the $100 service fee. Apple's site says the only
way I can get my eMac serviced under warranty is to take it to an
AASP...the only one here is CompUSA. I suspect the guy I spoke to at
CompUSA doesn't know what he's talking about. Anyway, I'll probably take
it in and chance it...the whine is driving me crazy :)
http://www.apple.com/support/emac/service/
Thanks,
John
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