[ale] OT: tech support hell at Mindspring--followup

[Jim Philips]

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On Monday 22 March 2004 08:15 am, Dow Hurst wrote:
> Jim,
> How are you dealing with your legacy email address that others might know?
> Plus, how long did it take to move all your listservs and subscriptions
> over to the new email?  A full day to work thru all of it?  I am just
> curious since I am seriously planning a switchover and making a list so I
> don't forget any login that might be needing to send email to the new
> address.
>
> Think about it:
> Phone company
> Credit card companies
> Every site you've bought from
> Every software package you've registered for
> Listservs
> and so on.
>
> My list is getting too long for comfort.
> Dow

My list wasn't that long. I'm still not finished with it. But I should have 
captured all the important addresses by tomorrow. People don't make this 
change lightly and ISP's know it. So, they tend to take you for granted.

When I called to cancel with Mindspring, they asked me if I had a problem with 
any particular person in tech support. My reply was : "No, it's your whole 
setup."

The other task associated with all of this was changing my GPG key. But I did 
that too.
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