[ale] Speedfactory upgrade

[Nathan J. Underwood]

I moved to the 3MB Speedfactory xDSL a few months ago (about 3 or 4 I 
believe).  The speed is great, and the customer service is great.  I 
have had a few issues, though.  I had bell for about 18 months, and have 
very little downtime, it was just slow (per dslreports, I was getting 
around 200k down on average).  Since upgrading to Speedfactory, my xDSL 
goes down on Fridays and Saturdays, almost like clockwork.  I've rewired 
the house (ran new CAT5 from the nid to the [new] jack that I plug the 
xDSL modem into, then tested the run), used 2 xDSL modems (my old Westel 
from bell, and the Speedstream that Speedfactory shipped), and tried 2 
firewall / routers (both Linksys, the first was an 802.11B with 4pt 
switch, the new one is the WRT54G running the Sveasoft firmware).  Each 
time I've called to let them know of the problem, they've been very 
helpful and very eager to help get the problem resolved.  I love the 
service, the customer service, and the price, but I may have to look 
elsewhere if we can't figure out what the issue is on Fridays and 
Saturdays.  They still get a thumbs up from me, but a qualified one.


Greg wrote:
> I am considering upgrading my DSL service to one that would double my speeds
> to 3MB up and 512 MB down - however it would mean that I would have to begin
> to use PPOE.  Does anyone have any experience with using PPOE on
> Speedfactory ???  I would appreciate any comments or advice.
> 
> TIA,
> 
> Greg
> 
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